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Novastar

So..Support is useless and here is Why.

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Novastar   

Edit: Turns out it was an automated response they always send before replying to a ticket.

Edited by Novastar

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Ren36   

"If you cannot find the answer to your questions on the support site, please respond to this email."

 

If you don´t respond to this mail, they won´t look into your case.

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Kardall   

Offensive chat is nothing new to MMOs. People are anonymous, so they can say what they want and no one knows.

 

Besides, they have a profanity filter, that to have it not filter the text, you have to add spaces and other such methods to make the word 'visible'. Bypassing the profanity filter is usually against the ToS in most MMOs. So if they are doing that, then ya I can see the ticket.

 

If they are not, and they're just discussing something like, "There is no God." "Trump is the savior of the United States." or something like that... then you need to grow thicker skin.

 

If it's not the latter, then good luck on the ticket response. People who bypass the filter just to swear are immature and frustrated individuals anyway :D

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Dolan   

Do you realise now's the worst possible moment to do player reporting? They need to adjust the servers' lag, they don't have time to read your butthurt reports.

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Novastar   

Offensive chat is nothing new to MMOs. People are anonymous, so they can say what they want and no one knows.

 

Besides, they have a profanity filter, that to have it not filter the text, you have to add spaces and other such methods to make the word 'visible'. Bypassing the profanity filter is usually against the ToS in most MMOs. So if they are doing that, then ya I can see the ticket.

 

If they are not, and they're just discussing something like, "There is no God." "Trump is the savior of the United States." or something like that... then you need to grow thicker skin.

 

If it's not the latter, then good luck on the ticket response. People who bypass the filter just to swear are immature and frustrated individuals anyway :D

How about when half of faction chat is complaining that there is no pedo porn of lyns. And sharing links to pedophelia.

 

dont tell me to grow thicker skin, that shit is digusting.

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Impy   

How about when half of faction chat is complaining that there is no pedo porn of lyns. And sharing links to pedophelia.

 

dont tell me to grow thicker skin, that shit is digusting.

Im sorry but it is bound to happen. It happened in Tera, it will happen here. Just ignore it if it continues to happen. I believe there is also a block/ignore button you can press as well.

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Novastar   

Im sorry but it is bound to happen. It happened in Tera, it will happen here. Just ignore it if it continues to happen. I believe there is also a block/ignore button you can press as well.

I turned off faction chat. Thing is, shit like that needs to be instantly reported if not outright banned

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Sinnaru   

How about when half of faction chat is complaining that there is no pedo porn of lyns. And sharing links to pedophelia.

 

dont tell me to grow thicker skin, that shit is digusting.

Well... Lolicons. :D

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CycLee   

How about when half of faction chat is complaining that there is no pedo porn of lyns. And sharing links to pedophelia.

 

dont tell me to grow thicker skin, that shit is digusting.

Well, if they actually shared links to childporn(be careful what you count as pedophilia - it's a damn sensitive topic) - a report is justified and NC'll put themself in a terrible position if they ignore it. When the discuss about porn based of lyn. it can be considered disgusting - but that only a thing about personal habits - for this, you just need a "thicker skin"(or/and turn of factionchat, block players etc.)

 

(Old Man Cho, Iksanun and Master Hong are definitly no children!)

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Sylla   

You can ignore players. Yet you choose to read all the insults and play the victim, then come to the forums to complain about the automated reply. Good job dude.

Edited by Sylla

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BullsI   

While Novastar is obviously paraphobic, I do believe we can take something from his complaint. I don't think in game public chats should be the place to share porn links. There's plenty of other outlets for that.

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Novastar   

While Novastar is obviously paraphobic, I do believe we can take something from his complaint. I don't think in game public chats should be the place to share porn links. There's plenty of other outlets for that.

Im sorry, Paraphobic? No just digusted by open conversation about pedophilia.

 

As for ignoring players, I do ignore. But I also think conversations and people who promote and share pedo content need to be reported, banned and if I had my way id have cops sent after them.

 

Feel free to insult or mock for making a complaint about something that is wrong illegal and has no place in an MMO.

 

In this instance ignoring is not something that should be done. It should be removed and cut out of the community.

 

As for my complaint, I had no idea that was a generic response they send everyone, I have never seen a response like that in MMOs and assumed they simply did not read my report. That is my bad and on me.

Edited by Novastar

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