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pingal1ty

Launcher can't download a file

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<< OS >>

OS Version : Windows 7

ServicePack : Service Pack 1

Major Minor Build Version : 6.1.7601

 

<< System >>

64bit OS

Page Size : 4096 B

Active Processor Mask : 255

Number Of Processor : 8

Processor Type : 8664

Processor Level : 6

Processor Revision : 6661

Processor Speed : 2672 MHz

 

<< Memory >>

36% of memory in use.

Total Physical Memory : 4095 MB

Avail Physical Memory : 3874 MB

Total Paging File : 4095 MB

Avail Paging File : 4095 MB

Total User Address Space : 2047 MB

Avail User Address Space : 1964 MB

 

<< Disk Storage >>

Drive Name : C:\

Volume Name : 

Total Byte : 279.36 GB

Used Byte : 247.77 GB

Available Byte : 31.59 GB

 

 

<< Dns Query >>

Update Server

(1)

Name : updater.nclauncher.ncsoft.com

Address : 144.9.124.0

(2)

Name : updater.nclauncher.ncsoft.com

Address : 80.11.124.0

(3)

Name : updater.nclauncher.ncsoft.com

Address : 16.13.124.0

 

 

Repository Server

(1)

Name : cbt.patcher.bladeandsoul.com

Address : 80.16.124.0

(2)

Name : cbt.patcher.bladeandsoul.com

Address : 144.19.124.0

(3)

Name : cbt.patcher.bladeandsoul.com

Address : 208.22.124.0

 

 

<< FileInfoFile Hash Value >>

File Name : FileInfoMap_BnS_CBT_9.dat.zip

Hash Value : 0000000000000000000000000000000000000000

File Name : FileInfoMap_BnS_CBT_9.dat

Hash Value : 0000000000000000000000000000000000000000

 

<< Error Message >>

[update error] Cannot download file.

Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.

E02018

MRT_RFT_DDF_D5_7_9/d358f997

 

 

 

That's the error report, I press the "Send" button but it fails.

 

PS : After +-30 min it just downloaded the 85byte file automatically without having to do anything special like repair or something, maybe it was just a short downtime because I was playing the game and suddenly got disconnected from server and next thing I wasn't able to pass the launcher small download.

 

Anyway just out of curiosity if somebody knows what just did happen would be nice to tell so I don't have to be paranoic on what is happening with the game, my computer, the antivirus, my drivers, this or that.

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