Fexell

"A faulty installation URL was transmitted"

Recommended Posts

Fexell   

That is the error message I get, when I click the "Install Game" button. It reads as follows:

"[Launcher Error] A faulty installation URL was transmitted.

Please restart the launcher. If the error occurs again, please contact Customer Support at http://us.ncsoft.com/en/support/.

 

E03019"

 

 

I don't really know what to make of this error since it says it is a "faulty installation URL". And that error code is not making me any smarter since it's probably NCSoft's own error code and I do not have their manual for their errors.

 

Have anyone else encountered this problem and does anyone know how to fix this?

Edited by Fexell

Share this post


Link to post
Share on other sites
Yisa   

I also am getting this error message and don't know how to fix it. I can't get into the game :(

 

Here are my issues

 

After signing into the launcher and attempting to Install the game, it says:

Launcher error a faulty installation URL was transmitted.
Please restart launcher. if the error occurs again, please contact Customer Service support.

E03019

 

--I have uninstalled and re-installed both the client and launcher...not sure what else to do.

 

 

Here is the issue log....I attempted to send it, but it failed so am posting it here:

 

<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 255
Number Of Processor : 8
Processor Type : 8664
Processor Level : 6
Processor Revision : 15363
Processor Speed : 3592 MHz

<< Memory >>
13% of memory in use.
Total Physical Memory : 4095 MB
Avail Physical Memory : 4095 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1955 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : Windows
Total Byte : 1847.23 GB
Used Byte : 116.10 GB
Available Byte : 1731.13 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 144.89.103.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 136.111.103.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 48.98.103.0


Repository Server
(1)
Name : cbt.patcher.bladeandsoul.com
Address : 32.137.103.0
(2)
Name : cbt.patcher.bladeandsoul.com
Address : 168.138.103.0
(3)
Name : cbt.patcher.bladeandsoul.com
Address : 144.140.103.0


<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_CBT_4.dat.zip
Hash Value    : 1935d188bfd5a56ac12017e2e9d54618267b02d9
File Name    : FileInfoMap_BnS_CBT_4.dat
Hash Value    : 061717261817db2d2e252399624b3e6777eed0e6

<< Error Message >>
[Launcher error] An error has occurred.
Please reinstall the launcher.If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E03006

Share this post


Link to post
Share on other sites

Crap load of us are having issues getting into the game this go'round. I think we'll just have to suck it up, sit and wait, and hope that they'll fix all these issues by the time Beta comes around.  B&S NA team is still new compare to other game developers in this region. Just hope that they'll pull through. 

Share this post


Link to post
Share on other sites