Jason

Error 02024 Please Help!!!!

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Jason   

Hello, after I install the launcher and it trying to update, but when it comes to 50%  then this message pop up. 


Update Error   File cannot be accessed. 


The Update maybe in use by another program


Restart your computer and try again. 


 


E02024


PFP_RF_O32_7


NCLauncher.exe


 


I have tried several times to restart and reinstall the whole thing, its still showing this messages again. 


can someone help ?


 


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Glitch   

Happened to a lot of people. Myself included from last week. just had to keep closing down the patcher and reopening and restarting the patch until it finally took. 

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Jason   

Happened to a lot of people. Myself included from last week. just had to keep closing down the patcher and reopening and restarting the patch until it finally took. 

You mean to re-install the whole thing? I already tried to install the games for 10 time  XD

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Anvh   

What happen when you remove that file it has problems with?

Just move it to the desktop for the moment to try it out.

 

 

 

ps. there is a bug threat you know...

Edited by Anvh

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Shorsh   

You may want to take a look at this, I found this on another forum :)

 

 

Reply from NcSoft Tech Support:

 

 I would like to rule out the possibility that there is another program interfering with the game connection. To do this, we use a Windows command called "MSCONFIG."

Please note, this command will not uninstall any applications from your computer. All MSCONFIG does is prevent these applications from automatically starting when Windows boots up.

To do this:

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.

2. Type "MSCONFIG" without the quotes, and click "OK." This should open the System Configuration Utility.

3. Click on the "Services" tab and check the "Hide All Microsoft Services" check box near the bottom, then click the "Disable All" button. (You MUST click "Hide all Microsoft Services")

4. Next go to the "Startup" tab and click the "Disable All" button.

5. Once these items are all disabled, click the "OK" button and you will get a prompt to restart your computer. Please restart your computer.

6. Once you return to Windows, please try connecting to the game again. If your issue is not resolved by using MSCONFIG, please generate a new Game Advisor report. That way, we can see what, if anything wasn't disabled by these steps.

To reverse these settings, simply run MSCONFIG again and click "Normal Startup" on the first window labeled "General."

Note: If you need a specific application to run with Windows but still want to use MSCONFIG, just follow the above instructions and on step 4, re-check any application you feel needs to start with Windows. Examples would be wireless connection software, mouse or keyboard applications or even security applications. Please note that security applications can often be a contributing factor to such issues. If you haven’t done so already, please also disable any Anti-virus, Firewall or other security applications for testing purposes. While we do not recommend running your machine without a security application, should disabling the software help resolve your issue we can reinstall it and work to configure the application so it doesn’t cause this issue.

Please try these settings and let me know if they have any effect on your issue.

 

 
The link for the NCSoft Game Advisor Sfotware: http://us.ncsoft.com/gameadvisor/ (Instant Download)
Edited by Shorsh

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