Of the many MMOs I have played, including others by NCSoft, this is by far the worst I have seen with gold sellers. The problem is not new, but the design of the chat system in this game along with no active policing and banning and ineffective prevention methods have rendered the chat systems all but useless. The tools given to the users to filter spammers are very poor along with a block limit of 50 that we must spend time and effort clearing to allow for the new waves of spam each time we log in. The present system is unusable. Now what?