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Maryelle

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Everything posted by Maryelle

  1. Yes, you need to submit a help request/support ticket. Your issue is account specific, so we cannot help you, but a GM or techie should be able to give you some answers. Go here. Click Submit a Ticket - fill out the form.
  2. @Resurio so did you lodge a support ticket?
  3. Lodge a support ticket. The forum is not the appropriate place for this request; you need assistance from a GM.
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