KrazyX

I am a founder. I currently have 11 characters, 11 slots. My client's store states that my max is 11, therefore it will not allow me to purchase a 12th. That by all definitions is a "bug."

Hi. I just decided to google search this issue to see if anyone had posted it in the forums as was suggested to me by a GM. So here I am. Having the same problem Laenaya. I checked my Hongmoon Store prior to this reply to see if there was a change in the stated max of 11. I am reminded of the movie Liar Liar with Jim Carrey "The pen is BLUE!" or in my case "Your max is 11!" and it will always be 11 no matter how many times you come here to check it!!! I have received the same responses...oh your issue has been forwarded to the development team yada yada. The last response to my ticket was on October 11, 2019. I ran the file repair as suggested by a GM, and out of desperation uninstalled, cleaned out any remaining file remnants using a third-party utility, with no change in the maximum allowed of 11 characters. At the time I had the coins to purchase an additional character slot, but the store would not let me, stating that I could not exceed the maximum allowed. I thought this would be corrected with patches that followed. It has not. My workaround was to delete my least played character...the Gunner so that I could have the Blade Master. I have checked all my character's inventories for that free Archer character slot since the one used for Archer was purchased by me. It appears that I never received it. I have asked around on occasion in faction chat, and with each inquiry, there is usually one person who responds stating that they too aren't allowed to add a 12th character slot, while others say they have 12.