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Posts posted by y3kcjd5

  1. 4 hours ago, brutalriff said:

    I live in a college dorm where the IP address switches frequently and is not under my control. 


    I've had this error since saturday, its been 4 days and im still locked out. NCSOFT support is garbage, after leading me through some basic instructions to find out my PC's processes, their final response was a "helpful link" that directed me back to the support home page. 


    Please. Pay attention, NCSOFT. 

    Yeah I've been having the same problem and the response I've gotten is pretty much the same, but here's a tip that may help in the meantime: if you have another program that exerts significant, sustained load on your network connection such as a stream or torrent, you can run that while you start up Blade & Soul. Depending on how your college's network is configured this may significantly improve your chances of getting into the game before your IP switches (again).

  2. I can no longer log into Blade and Soul ~90% of the time. When I get to the PIN screen and punch it in I get the aforementioned cryptic error message. I know this isn't because I entered the wrong PIN or password because ① I have tried intentionally screwing up both of those and the error message is different (actually says invalid pass/PIN) and ② the 10% or so of the time that I do manage to get all the way through to the character selection screen I have done absolutely NOTHING different. I have tried changing pass/PIN to no avail. I know no one else is trying to use my account because the mounds of verification codes and login alerts piling up in my poor e-mail are all me.


    I suspect this is because BnS sits on the loading splash screen for a good 2 minutes or so after I hit Play on the launcher (and it finishes its file checks), so the network connection times out and my ISP hands out a new IP by the time I reach the PIN screen. This suspicion is reinforced by the fact that every single time I try to log in I have to enter yet another verification code because it's reporting a different IP. In case you're wondering, no, I can't get my ISP to give me a static one, there just aren't enough IPs around these days.


    PLEASE get this fixed somehow. If the connection timing out is indeed the issue, make it so that either the server isn't so picky about IPs between the launcher login and PIN screens (maybe have the game client get a security key at login to return with the PIN?), or make it keep the connection alive somehow. It was aggravating enough having to open up my e-mail and get a verification code every single login, but this is getting ridiculous.

  3. I've had this or a similar problem as well, but it's definitely not overheating or power requirements. Two times since the last patch I've just been playing along and randomly my computer just shuts off (the screen flashes white for a fraction of a second first). I know it's not power or heat requirements because I do a good amount of video encoding that will max my CPU for hours or days with no problem, and I've played plenty of other games that max my GPU similarly with no issue. this has only happened on BnS and only since the latest patch/hotfix (or maybe one before that if I missed a small one)

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