Empyrean Shadows: Item and Systems Preview in Archive Posted June 7, 2019 8 hours ago, nightro said: Instead of having people send tickets to get a revert on soul and weapon, why didn't you guys just compensate everyone with the materials that they would be saving from their respective gears? (Example: From Awakened Tiger Soul - Stage 1 to True Tiger Soul it costs 84 Sacred Vials and on the 19th it will be 42 instead so you're saving 42). Sadly, it's not that simple (at least not in all cases). The reason for that is, that they're not just reducing the upgrade costs. They're changing them. So they can't just send everyone the materials they would've saved. They would also have to take all items that will be needed for the upgrade after the patch. And that's not possible, because not everyone will have those materials ready at that time. In your example, what if someone doesn't have enough SS/MS/SC/EC which will be needed to upgrade the Soul? The only thing that would work for everyone would be a revert/downgrade. But not everyone would want that, so they can't do that either.