Carlo (Blade and Soul)
Aug 20, 2020, 4:16 PM PDT
Hi there,
Upon investigating our logs, I'm unable to determine that your character Mepaf entered the Steelbeaker dungeon. If you are referring to a different character, please let us know so that we can further investigate your concern. Once we receive your response, we will immediately investigate it and will come back to you with more information.
We'll wait for your response.
Here is my response: