Because of the lack of player base the Money(Swipes) that NCWest was used to is gone. So they have no incentive to improve the game play.
All game changes are made to target whales, you too can become a whale if your willing to spend thousands of dollars, to get them spend additional money on the game.
Here are the facts.
There is no hope that NCWest will improve game play for non-whales. So, don't spend money on a dead game, just have fun if you can.
U4E never will happen- cost factor.
All changes, removing gold, will never return to original game play. All changes are made to funnel you to NCoins.
Server lag will never improve, just get worst.
Player base will get smaller.
Sending any ideals to NCWest on game improve is a waste of time. They are NOT going to spend any money on this game.
And finally this game is dead, sad to say. It will limp along, but will never be the game we once played. Greed has killed this game. So sad.