Roah

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About Roah

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  1. BOTS OF SOUL!!!

    Well, im rly upset about this game that i waited so much to play is fully of bots.. But, guess what, we are talking about NCSOFT. The company that every game that it runs is fully of bots.
  2. Anyone else getting an error crash message?

    Try to put `n` as `N` and restart. Before i was changing `y` to `n` and didnt work. I dont know if im talkging bull... but try it. Sorry to hear this. Did you sent a ticket?
  3. Anyone else getting an error crash message?

    Guys. I got my problem solved. When you change the informations from ClientConfiguration, YOU MUST restart the computer. Nick Today at 16:13 Hello there, Thank you for getting back to us. We have been able to identify the issue that is causing the game client to crash upon attempting to log in. If you are using a Chroma Keyboard, running Razer Synapse, or Razer Chroma SDK Core Components software, you will need to modify the ClientConfiguration.xml file. • To do this, first navigate to “MyDocuments\BnS\NCWEST” • Once in the NCWEST folder you should see the ClientConfiguration • Right click the ClientConfiguration file and select Edit • After selecting Edit you need to locate the following line <option name='use-chroma-keyboard' value='y'/> • Change the value from Y to N and then Save and Close. You should now be able to fully log into the game client. Please keep in mind, if you are receiving error 4049 as well, you will need to restart your PC after making these changes before you will be able to login. Regards, Nick NCSOFT Support Team pafernandes Today at 16:18 It didnt work. I aready disabled every razor programs and i aready did the change that you ask me to do. Its still crashing. pafernandes Today at 16:26 It works. I had just to restart the game. Thanks
  4. Anyone else getting an error crash message?

    I got a reply from them. I gave the information that they ask, and im still waitting an solution. Hope it comes soon guys! Nick Today at 15:22 Hello there, Thank you for contacting us. To start, I would like to get some basic information about your hardware and drivers so we can see how you are running the game. To do this, we use a Windows command called ""DxDiag."" To run Dxdiag: Type the Windows key + ""R"" and type in ""dxdiag"" (without the quotes) in the Run Window. When the window for ""Dxdiag"" appears, click the button labeled ""Run 64-bit Dxdiag."" Note: If you are running Windows 8, you will not see this button and so you can move to the next step. Once loaded, click the button ""Save All Information."" You will want to save the file to your Desktop. Once saved, I would also like to review your running processes with a program called Hi-jack this: Download and run HijackThis from the following link: http://sourceforge.net/projects/hjt/ Click the “Do a system scan and save a logfile” button. Once the scan is complete, a text logfile will appear in Notepad. Save this file to your Desktop. Once completed, please attach both files to your reply. Thank you for your cooperation. Regards, Nick NCSOFT Support Team pafernandes Today at 16:04 This is the informations that you asked. hijackthis.log (10 KB) DxDiag.txt (80 KB)
  5. Anyone else getting an error crash message?

    Anyone heared anything from Ncsoft about our problem?
  6. Anyone else getting an error crash message?

    I tryed and didnt work here. The game still crashing
  7. NCLauncher Module crashes when trying to log in

    I'm still crashing as well. Any news?
  8. Anyone else getting an error crash message?

    I have the same problem.
  9. Well. I just got an awnser and i got my stuffs. Thanks you for the service.
  10. Hello. I'm waitting for six days a awnser from my support ticket to transfer my name and founder's items that i used on a character created on Mushin to my new character created on another server. Someone had your Founder's items and name transfered? I`m worried.
  11. Hello, i want to report that the game is crashing every time that a Razor program is avalible in my PC. I aready tested in others PCs and the same thing happens. Please consider this Topic and fix the issue. Thank you.
  12. The company should say something to your customers because this head start is bullshit. I bought the MASTER PACK to not play the game.
  13. Its true that you can chose another server to avoid waitting list, but when you aready claimed the founders items in a character, you are done, you cant get it again. I mean, i think, that nobody would like to lose your items because of the waitting list, thats is abusive! We should claime our itens in every character in every server.