Aurinya
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Posts
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Joined
Posts posted by Aurinya
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Greetings!
For technical assistance, it's best to submit a ticket to our Support so they can have a look at your particular setup.
Thank you!
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vor 2 Stunden schrieb Sylmaryl:
Werden die pink badges fusebar oder kommt dies mit einem späteren Update ?
Hallo.
Mit dem Update vom 10. April wird dies nicht geschehen. Ob es später dazu kommt, können wir momentan leider noch nicht sagen.
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Greetings!
Sorry to hear about your issues with the launcher. Please submit a ticket to our Support so they can have a look at your particular setup.
Thank you!
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vor 12 Stunden schrieb meteorismo:
Were you guys able to download it?
Because a friend of mine is having the same issue and we don't know what to do. He added the NCSoft folder to firewall and antivirus exclusions, but it didn't fix the problem. He keeps getting the same pop up.Greetings!
Please have your friend submit a ticket to our Customer Support so they can help him get set up.
Thank you!
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Greetings!
I am sorry about the negative experience you had to make while playing. Please note, though, that name shaming is against our Blade & Soul forum’s Code of Conduct. If you would like to report a player for inappropriate behavior (including harassment, botting and spamming), please contact our Customer Support and they will further investigate the issue. Our forums are not the appropriate place for this kind of reports.
Thank you for your understanding!
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vor 20 Stunden schrieb 817023_1452549911:
Any news about pink badge fuse? @Sunshine Please? :D Thank you...
Greetings!
Unfortunately, we do not know when pink badges will be fusable.
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Greetings!
Sorry to hear about your issues with the launcher. Please submit a ticket to our Support so they can have a look into possible causes with you.
Thank you!
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Greetings!
Sorry to hear about your issues downloading the game. Please submit a ticket to our Support and they will help you get the game installed.
Thank you!
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Hallo!
Könntet Ihr bitte ein Ticket bei unserem Support einreichen wegen der Probleme mit dem Launcher?
Dank euch!
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Hallo!
Da wir bereits hier auf dieses Thema geantwortet haben, erlaube ich mir, diesen Beitrag zu schließen:
Bitte versuche, Duplikate zu vermeiden. So ist es auch für uns einfacher, zu antworten.
Dank dir!
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Greetings!
The old launcher will still be available to play until April 17. If you had no issues with that one, try to reinstall it while we are working on a solution to issues with the new launcher:
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Greetings!
If you think your account has been banned wrongly and you would like to appeal your ban, please send an email directly to appeal@ncsoft.com. They will then review this ban. Please note, however, that for privacy and data protection reasons, we cannot discuss these cases on a public forum or with a person other than the account owner.
We are currently experiencing a higher-than-usual amount of tickets resulting in a longer response time. However, our Support does its best to reply to each and every tickets in a timely manner. Please be patient and give our Support a chance to get back to your friend.
A little note on the side: Updating and/or bumping your tickets actually sends them back to the end of the ticketing queue resulting in a longer response time so make sure all relevant information is entered before submitting the request.
Thank you!
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vor 31 Minuten schrieb Kekc4E:
Hello.
I am few weeks new to this game and since im a painter i noticed the loading screens in-game art and i started to wonder if its possible for an artist's work to be featured in the loading screens ?Im hoping any of you here has got information to share. I didn't know where else to post. Excuse me if this is inappropriate.
artstation.com/saysh just in case someone want's to check me.
Greetings!
Some of the featured art in our loading screens actually comes from artists who participated in our Loading Screen Contests. You might want to stay on the lookout for a future participation! To give you an idea, here is a look back at the one from last year:
https://www.bladeandsoul.com/en/news/the-2018-loading-screen-art-contest-winners/
Enjoy!
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vor 15 Stunden schrieb Chiraitori:
Hallo,
wird unsere Seele nun ein Update erhalten wo es uns möglich ist die weiter aufzuwerten?
Kann man mit dem Update nun Vergoldenen Dreieckigen Obsidian und Vergoldeten Dreieckigen Granat kombinieren?
Liebe Grüße,
Hallo!
Zur Kombinierung des Vergoldeten Dreieckigen Obsidian und des Vergoldeten Dreieckigen Granats kann ich momentan nichts sagen.
Zu der Frage bezüglich deiner Seele: In welcher Phase befindet diese sich denn momentan?
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Hallo zusammen,
ich erinnere hiermit erneut an unsere Verhaltensregeln und bitte euch, um der Langlebigkeit dieses Threads Willen, wieder das ursprüngliche Thema des Beitrages, und nicht einander, zu diskutieren. Solltet ihr das Gefühl haben, dass andere Forennutzer gegen unsere Verhaltensregeln verstoßen, zeigt uns dies bitte an, indem ihr den „Beitrag melden“-Button im Forum benutzt. Wir überprüfen diese Fälle dann. Für Verbal-PvP sind unsere Foren nicht der geeignete Ort. Diese verlegt bitte in die Arena.
Dank euch!
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Hallo zusammen,
Einen ähnlichen Thread hatten wir früher schon einmal. Vielleicht findet ihr hier noch den ein oder anderen zusätzlichen Begriff. Um Duplikate zu vermeiden, werde ich den älteren Thread schließen:
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Greetings Bamduchess1 and CaptainT33mo,
Please contacted our Customer Support about this issue. Note, though, that the usual processing time can take up to 72 hours. This time can be longer if you bump or modify your ticket as this will set it back at the end of the queue, so make sure you have entered all relevant information before submitting your request to avoid longer waiting times.
© 2020 NCSOFT Corporation. All rights reserved. All trademarks are the property of their respective owners.
Upcoming Server Merge Question
in Jinsoyun
Posted
Greetings!
All European servers are currently located in Germany so the server merge should not affect your ping ;)