I've experienced the same thing when I get my new laptop.. I even sent tickets to NC. However, it doesn't work.
I found out now. The problem is OneDrive service. Newer computers default setting is to save documents in OneDrive instead of the hard drive. You have go to OneDrive setting and change your documents as "this pc only"
[Settings bug] ClientConfiguration.xml resets to default with launch of Client
in Player to Player Support
Posted
I've experienced the same thing when I get my new laptop.. I even sent tickets to NC. However, it doesn't work.
I found out now. The problem is OneDrive service. Newer computers default setting is to save documents in OneDrive instead of the hard drive. You have go to OneDrive setting and change your documents as "this pc only"
then problem solved