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Green Storm

NCSOFT
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Everything posted by Green Storm

  1. We can confirm that the keys that you use to open the chests from the Grim Nexus dungeon, can be obtained on the first clear of the new dungeon’s stages 7. More ways to access these keys will be available in the future.
  2. We have not released these emotes yet, but their code was included in the October build, and we prematurely mentioned them in the Patch Notes. Keep an eye on future announcements to see when these will become available!
  3. We discovered late that the Equipment Guide was added by mistake to the October build, and it’s now been removed. The development team is still working on this feature and they plan to release it before the end of year, so that they can improve it and fix a few of the issues you’ve seen. We’re sorry about promoting it too early but it’s coming
  4. We corrected the Act IV Chapter 6, “The Bully,” in Soulstone Plains during yesterday's maintenance: Please avoid creating a new thread when there's already one in the Bug Reports subforum: Reminder that the use of any third party software is not allowed.
  5. Our Customer Support Team was able to unblock one character with the help of our QA Team, based on the quest issue that @Hungibungi discovered (thanks again 🙂 ) . They're now going through all other tickets to do the same. The "Sandbox Window" quest is named "Aiding and Abeautifying" so if you see it, please delete it! If your character is stuck and you have not submitted a ticket to Support, please do so at https://support.bladeandsoul.com/
  6. Hi, Since we'll need detailed information about your account, I suggest contacting our Customer Support Team by submitting a ticket via https://support.bladeandsoul.com/ Sorry about the inconvenience!
  7. Please contact our Customer Support Team to see if there's anything they can do to help.
  8. Thank you for finding that out! I'm sending the information to our teams to see if it can help us unlock this situation.
  9. Please don't resurrect old threads to report an issue. The issues should be reported in the Bug Reports subforum where there's already a thread:
  10. Thank you! Rather that posting in this thread, please submit a ticket to our Customer Support Team. They have better tools than I do to try to identify the issue and get us the information we need.
  11. Please use English on the Blade & Soul forums, it would be much appreciated.
  12. Can you try emailing our Customer Support Team at support@ncsoft.com?
  13. If anyone else is experiencing this bug and can confirm that your character was in a faction area, it would help us narrow down the situation!
  14. Is your alt character a Musician or a different class? Do you remember what zone and activity they were doing?
  15. As @Hyunkelsaid, please contact our Customer Support team and provide details such as what zone or activity your Musician character was doing!
  16. We've created a new code for those livestream rewards: MELODYOFDESTRUCTION - Go to https://login.ncsoft.com/login - Login with your account - Click "Apply a Code" - Enter MELODYOFDESTRUCTION
  17. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. Blade & Soul sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le mercredi 19 octobre de 13 h à 18 h (heure de Paris) La durée de la maintenance est sujette à changement. [Serveurs affectés] Tous REMARQUE : Plusieurs armes d'illusion pour la classe Musicienne ne possèdent pas encore d'apparences uniques. L'équipe de développement implémentera progressivement de nouvelles apparences dans le futur. Correction de bugs : Les modèles de personnage des Musiciennes sont désormais visibles sur l'écran de sélection du personnage. Les joueurs peuvent ajouter des emplacements dans l'inventaire et la réserve mobile. L'IU des succès reflète correctement votre progression. Les stats et infos d'équipement de la classe Musicienne sont désormais visibles sur l'écran des infos du personnage (F2). Les pierres d'alliage et les accessoires des Flots divins peuvent être démantelés. Utiliser le Biscuit fantôme et le Biscuit à la citrouille octroie les titres attendus. L'icône de la Cithare d'illusion cybernétique s'affiche correctement. Les PNJ du Camp des plaines céruléennes et du Camp des plaines écarlates sont de retour. Le Chapitre 6 de l'Acte IV, "La brute", peut désormais être terminé. Problèmes connus : L'Anneau d'Oculus provoque des problèmes avec certaines compétences du Maître des éléments. Le classement de Fléau des démons n'affiche pas le nom de la saison sur la gauche de l'interface. Les descriptions des bonus du 1er et du 5e Tiers de la saison 1 de la Soul League sont incorrectes. Les niveaux affichés des objets de la Soul Capsule de la saison 1 de la Soul League sont incorrects. Veuillez nous excuser pour la gêne occasionnée. @BladeAndSoulOps
  18. Hallo, Wir werden am 19.10.2022 ab 13 Uhr Wartungsarbeiten an den Blade & Soul Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 5 Stunden in Anspruch nehmen werden. HINWEIS: Viele Illusionswaffen für die Musikerin verfügen noch nicht über ihr individuelles Aussehen. Das Entwicklerteam wird ihren individuellen Look langsam im Laufe der Zeit hinzufügen. Fehlerbehebungen: Die Charaktermodelle der Musikerin werden bei der Charakterauswahl angezeigt. Spieler können dem Inventar oder dem Mobilen Lager Plätze hinzufügen. Die Benutzeroberfläche für Erfolge verfolgt Fortschritte korrekt. Werte und Ausrüstungsinfos für die Klasse der Musikerin werden auf dem Bildschirm für die Charakterinformationen (F2) angezeigt. Schicksalssteine und Accessoires der Göttlichen Fügung können verwertet werden. Die Verwendung der Gegenstände Gespenstischer Ingwerkeks und Kürbisgebäck gewährt die korrekten Titel. Das Symbol für die Illusionszither der Kybernetik ist vorhanden. Die NSCs aus dem Ebenenlager des Coelinordens und dem Ebenenlager der Karminlegion sind aus dem Urlaub zurückgekehrt: Der 4. Akt, Kapitel 6: Der Raufbold kann jetzt abgeschlossen werden. Bekannte Probleme: Der Ring des Seelenauges verursacht Probleme mit einigen Fertigkeiten des Gewaltenbändigers. Der Saison-Name wird auf der linken Seite der Benutzeroberfläche der Dämonenbann-Rangliste nicht angezeigt. Der Text der Buffs für Soul-Liga – Saison 1, Phase 1 und Phase 5 enthält falsche Beschreibungen. Die Kapsel-Gegenstände für Soul-Liga – Saison 1 zeigen falsche Gegenstandsphasen an. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @BladeAndSoulOps und @bladeandsoul_DE. Tweets by @BladeAndSoulOps
  19. Starting on October 19, 4:00 a.m. PDT / 11:00 UTC / 13:00 CEST, all servers will undergo maintenance for approximately 5 hours. An in-game notice will be given 30 minutes prior to the maintenance start. NOTE: Many Illusion Weapons for the Musician class do not yet have unique appearances. The Development team will slowly be adding unique appearances to them over time. Bug Fixes: Musician character models are visible in the Character Select screen. Players can add slots to the Inventory and Remote Stash. The Achievements UI is tracking progress properly. Musician class statistics and equipment information are present in the F2 Character Info screen. Gildstones and Starcross accessories can be salvaged. Using the Ghostly Gingersnap and Pumpkin Pastry items grants the correct titles. The icon for Electronic Illusion Harp is present. NPCs from Cerulean Plains Camp and Crimson Plains Camp have returned from their vacation. Act IV Chapter 6, “The Bully,” can now be completed. Known Issues: The Oculus Ring causes issues with some Force Master skills. Demonsbane Ranking does not display the season name on the left side of the UI. The buffs for Soul League Season 1 Tier 1 and Tier 5 have incorrect text descriptions. The Soul League Season 1 Soul Capsule items display incorrect item tiers. For server status updates please follow the @BladeAndSoulOps Twitter account. weets by @BladeAndSoulOps
  20. I remember you! 😉 First things first: your message was respectful, critical feedback. There is no reason to remove it! We never moderate based on the fact that a message is a criticism. You are allowed to express your opinion of the game as long as you do it respectfully. If your criticism was done at the expense of staff (e.g., "you're lazy") or with offensive words, we would give you a warning or possibly a ban depending on how severe the infraction is. We've discussed this topic since I've joined the Blade & Soul team 8+ months ago and we haven't found a way to address this issue yet. I understand that you and this part of the community loved the game because of this, so I'll keep asking!
  21. Hi! Thanks for reporting those bugs. Please @Dement1a make sure next time that there isn't an existing forum thread about it. This helps us keep track of the volume of reports and generally to keep things organized so that we can communicate about each issue. Here's the thread about the Soul Boost issues: https://forums.bladeandsoul.com/topic/254069-soulboost-active-only-for-14-characters/ Here's the link to last week's Maintenance Known Issues: https://forums.bladeandsoul.com/topic/254059-scheduled-maintenance-october-12/#comment-2106236
  22. Assuming that you're using the client without modifications, could you try to repair it to see if it makes a difference? Also, did you delete characters that you previously registered to Soul Boost? If you're still having issues, please submit a ticket to our Customer Support Team: https://support.bladeandsoul.com/
  23. As I said during the livestream, I was not going to cover everything in the release as we want players to enjoy surprises and the stream's duration to stay reasonable. And as I said above, this was a first for me and I didn't want to pack it so it's more manageable for me and more "digestible" for the audience (reading Patch Notes is never fun). Pre-recording is a complicated process that requires more time that I did not have.
  24. The Skill Changes section of the Patch Notes is incomplete, and I hope to publish the rest of it this week.
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