Hi, I am a new player to the game. I started a couple days ago, got to level 60 HM 12.
I overall just feel lost in the sauce. Ever since I started the game it has felt... unpopulated. Severely unpopulated to the point where I questioned if I was playing on a test server or something. I joined several clans, all of which are dead, and faction chat just seems to be a silent ghost town. I am continuing in the storyline best as I can, just recently completing I think act 8? Not entirely sure. My gear just seems lack luster, with no clear understanding of how to better equip myself, or even obtain better gear...
I've purchased some of the premium service, in order to travel faster (after level 50 the quests just seemed to throw me in complete different areas of the map for each step of the quest, and waiting a few minutes for a simple chat was getting a little tedious) and I just don't feel this game is worth a subscription for any other reason. I don't quite understand the crafting mechanics, it looks quite undeveloped compared to other games.
I would love to say that this game has great storyline, but to be fair its cliché and predictable. Honestly went through it getting more annoyed that it was being dragged out with very little involved.
I would love to say the graphics are stunning and beautiful, however that's just not the case. The scenery at best is like a windows wallpaper, actual textures look crude and unrefined, and 3/4 of the character's classes just feel generic and have little to no differences. It honestly looked like the game had 2 classes, a human with slightly different variations, and a furry Lolita. The furry loli had more detail in it than any of the other 3 races... and yet it seems like in these games it comes as a surprise when 70% of the players are of one race, when that race is the cover art, the load screen, and the only race with actual detail put into it.
My suggestions, which won't be noted or even seen from what I can tell based on the community's opinion of the company, is that several major changes need to be made to the game's concept.
1) Storyline - Yes it's great you have a near full animated storyline, however your focus on this was too much that you lacked any development in the content itself. After this hastily written story was finished, none of it actually mattered to the game afterward.
2) Gameplay - During the starting phase a player should be learning how to use their abilities more effectively, and even a rudimentary upgrade system to learn how to upgrade at the later stages. Many other games allow a player to use low level upgrade items, to upgrade low level gear to at least grasp a concept. This game doesn't have that, and if it does I sure as hell didn't see it.
3) Gear - You have a unique way of throwing a wrench into the game. You purposely designed the start of the game to have gear that did nothing for you. Outfits are purely cosmetic adding no defense, hp, or any kind of useful stat, so you could literally go through the game with no clothes on and be fine. Most of the game you don't even get items that are useful to the player, and then at the end of the game the whole dynamic shifts with introductions to rings, belts, necklaces, etc. with no clear understanding of where to obtain them.
4) Shop- I can not stress this enough with games. I don't mind buying a subscription, bonuses, or even the occasional cosmetic item. My issue in this system in particular is your lack of descriptions. I can not count how many items I saw in the shop with zero understanding, or description of what I am buying. It would be exactly like walking into a Walmart, but they put everything in a generic cardboard box with a bare-bones label like "BOX A". Yeah, that helps me. Instead of "BOX A - gives a potion that increases attack by 100, lasts 30 minutes". To be fair, SOME items have that, but most don't. I can most definitely provide screenshot examples of this if anyone doubts.
Now I don't have thousands of hours, hundreds of dollars, and a billion achievement points, and to most reading this - I don't need to be the best at a game to have an opinion. My opinion has been formed after ~30 hours of gameplay. Personally, if a game needs any more time than that to realize that its a waste of time, that would be a tragedy. This game focused more on its flare and cutscenes than actual content, and playability. I am sorry that I do not share the same opinion as some/most who play this all the time, but this game is not for me and this is my reason why.
Overall My rating for this game would be around a 5/10.
Gameplay - 3/10
Storyline - 4/10
Cutscenes - 10/10 (not many MMOs have such detailed cutscenes, congrats)
Quests - 6/10
Combat - 7/10
Fun - 4/10