Small problem there is no discordia necklace in that box.
And this is the answer I got from support
Hi there,
Thank you for contacting the Blade and Soul Support Team.
We will forward your report to the development team so that they can investigate the issue. However, we may be unable to personally email you about the investigation but any major updates may be announced on our website and/or forums: https://forums.bladeandsoul.com/en/
If you have any other details that may help with the investigation or if you have any other questions, please don’t hesitate to contact us again.
Regards,
GM FraydJigen
NCSOFT Support Team @Hime