Clowniday

I honestly think it’s a glitch in my game. I already submitted a ticket two days ago and no response.

I did but I haven’t heard any response back

Also I just created a new character and tried to get them on there, same issue. I select the amount I want and select confirm, nothing happens.

It’s specifically the threads right now but in the past I’ve had trouble with other items I’ve purchased. And only the one right now, I don’t have anything else in there and plenty of space in my inventory.

Let me see

So I’ve looked everywhere and I honestly can’t find a solution to this issue. I bought chromatic threads from the store and they appear in my mail. I have right-clicked the icon to the bottom right, selected to receive the max amount (I bought 10) and selected confirm. Nothing happens. I selected to collect only 1 of them and selected to confirm. Nothing happens. I can’t select the check box next to the message to “retrieve items” either. I’ve closed the game and reopened it. I’ve tried everything I can think of and I still can’t collect them. I’ve been able to collect them in the past, but it’s not letting me now for some reason. I think it’s a bug? Since I’ve followed every single forum post, Reddit post, and YouTube video on this and still can’t get it fixed.