Hi!
I'm trying to use my Level 60 Character Boost Voucher on a new character, level 50 at training room, when I hit create character hm store pop-up to buy the voucher instead of using the one from mail.
I tried opening a ticket via https://support.bladeandsoul.com/hc/en-us but after I fill in all the details, I get the error message "There was an error processing your request. Please try again later."
Please fix.