So for the last 3 weeks, when I'm in the lobby at F8, when pressing "Enter Dungeon" and the countdown reaches zero, I get stuck on that screen and I have to restart the whole game, praying to the RNG gods to not get stuck again... sometimes if I'm lucky after 20 seconds or so the loading screen appears and I'm able to move forward to do the dungeons but this has been annoying me for so long already that I need some help to resolve this.
I remember in the past ppl told me they experience the same issue when UE3 was still working but I never care since it never happens to me but now, I'm screwed.
What I have done so far was to scan the files of the game to make sure everything was Ok but didn't do anything, so I moved forward and reinstalled the whole game, again no luck resolving the issue that way.
Is there anyone here on the forums that had experienced anything similar that maybe can share some knowledge, I would appreciate it.
Note: I did open a ticket with support and only received this answer:
"Hello,
We have received your message and will get back to you as soon as possible. Thank you for your patience.
Kind regards,
Apex
NCSoft Support Team
"
This was two weeks ago already so, whoever Apex is should be ashamed of his poor way on handle tickets.
Receipt Number: 2135471
Blade & Soul