So, I've already contacted support and they're doing everything they can to help me. However, I figured I'd post on the forums and get opinions from people playing the game. Wondering if anyone else has come across this issue and somehow found a fix, but never posted anything anywhere.
This has been ongoing for nearly a week now. Even the team helping me seems stumped. I've tried nearly everything I can think of. Updated drivers, reinstalled the game MULTIPLE times. Tried my C drive, and my D drive which is it's current home atm. It's my biggest drive. I've disabled programs, firewalls, anti-virus, I always run the game as admin. I've launched them game both with and without the launcher. Tried both 64 and 32 bit versions.
Any which way I do it, the Splash(initial loading of the game) will NOT appear. Instead my pc will freeze after about 3-4 seconds and then my PC will auto-restart itself. No errors pop up during the reboot, no errors pop-up before/during or after the freeze. I'm completely stumped and want nothing more than to just play this game.
I HAVE played this game on THIS PC before. Last year was the last time I've played it, if I remember correctly. So I know 100% that it DOES work on this computer. However, I've upgraded my graphics card since. I currently have an Nvidia GeForce GTX 1050 rather than the old Radeon that came with the PC.
If anyone can give me any advice, or possible solutions that would be fantastic! I appreciate any and all comments. Thank you in advanced. <3