I know you guys are very busy with reaching out the codes for this FREE Hongmoon Ascension Pack and I know the code may appear some later time, just wanted to make sure. Because you guys certainly do not seem to reply on tickets too (why even bother having the support then).
Either way, I applied for the FREE Hongmoon Ascension Pack before and I logged in today, and I am just scared that I won't get that code because it says you have to log in 13th of March. After applying BEFORE the Hongmoon I got this message:
The code isn't also under the unused codes in my account, so please support don't come with the mainstream answer or I will just stop again playing this game because it shows clearly that you do not care about player being.
What can I do right now next to waiting for (non-auto) reply?
Thanks in advance,