No namen

Good day, In my inventory I have an Quest item "New Justice Emblem" that can not be discarded. In my journal no any quest related to this item any more. What can I do with it? P.S. I am not able to send a ticket to the Support as it Redirect me to my profile page and do nothing more. I'v tried many times. Thank you.

and how to send the ticket??? I am not able because it redirect me to profile page!!