biggest problem is among players in the 900AP to 1.4AP range NCSoft has created a huge abyss comparated with whales and old playeers in game that makes almost impossible to make group and farm to upgrade character increasing AP, where in addition to the increasing waiting time (a clear signal and abandonment of players in game keep in mind we have one server only now ) still dealing with people leaving group because players are "weak" and if players are unluck and make group after more than 20, 30 min waiting with another low AP players some "easy" Dungeons they can only complete after dozens of deaths or are forced to leave because they are unable to complete.
P.S. really NCSoft lesson learned new and non-whale players are not welcome here
keep in mind that each year new mmo's are created as it is more fun and beneficial to invest in an game on Steam incluse some indie games as many have coop now, than investing in an old dead and extremely toxic game because these group of fanboys and p2w (more and more p2w since dying game is desperate to make money)