I've seen this mentioned a few times on this thread but I can't seem to find anything as reference to them hinting this, can anyone source it?
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Otherwise, it is clear that the state of the game is not fantastic and seemingly declining which I assume will only get worse once school (apart from the tactically placed Archer Release) has started again for many ppl. Naturally us posting about it here will not really help unless the publishers really want it to help.
What hurts this game the most in my opinion is;
repetitive nature; I think it is pretty clear what I mean with this but in case it's not, Every week the same dailies, the same weeklies, the same events.
Cash Grab mentality; Instead of making the game more accessible to all players the developers have given a clear advantage to players who cash shop (myself included) by selling items which are required to progress - Gem Powder for example in the cashshop. By doing this there is certainly always demand & a very limited supply for the general playerbase which ensure that players who are new to the game get shot double in the foot as they can not afford to buy it from the auction house.
Lack of support; When the one of the most used support answers is "check the forums" you know you have a problem. Or when things are clearly bugs and the response from the devs is "It's not a bug, it's working exactly as it should... boss dominates everything that moves without showing aoes"
(while similar to my first point but not the same) This game is a constant grind: I feel like the slogan for Bns should be Blade & Souls; Keep up with the grind or get left behind. In a game where players make x alts in order to stay above the grind limit, like Grimoir said earlier in this thread, they have 10 characters where they do the daily/Weekly stuff on to make money and farm mats. This is ludacris (for me, not judging ppl who do it) that the game is that much of a job that people are "ok" with having 10 characters to do the exact same thing on every day, of every week, of every month. I play games after work to enjoy my free time, not to balance another full time job.
Lack of Social Community: This links into the aforementioned job mentality of the game, people stop having time to be social and only want to burn through everything to go do it on their other chars.
Increase of Toxicity: In general players seem to believe and practice this, it is easier to break people down the build them up, as long as this is the general mentality of players here the new players will continue stopping shortly after starting.
While I am not stopping the game, I still play every day, I can definately see that the community is changing and getting smaller. Many of my friends have quit and many of the people that I thought were becoming friends left as well lol.
Oh we are all on this rollercoaster together, lets see how fast it goes!