One of their biggest issues is their complete lack of openness and honesty. They want to look like they care about the community and about the game, but for us the players, its crystal clear false, its so obvious. Im pretty sure we'd all appreciate, not only being listened to but also them being honest, regardless of whether the news are good or bad, instead of taking us for fools, over and over.
And the worst part is, all of this will probably be just another post lost in this dead forum, and will end up in nothing, even if they read it. I wish i was wrong tho.