Hi :) ,
one thing I can tell you about the game and the support.
They don't care.
Yeah the game get worse and worse with every Patch and the support give a sh.. about his players.
Maybe I don't spend enough money in game , to be one of the chosen ones that get helped from them.
that's how it goes:
Since 3 months not only I have in game ❤ ❤ ❤ ❤ fps / freez / Lag, my friends and klan mate's too, but oh support will help u what a great joke.
I only have the problems with BnS, all other high end games run perfect on my pc.
8 days with the support and done all whole pc reset, new installation of the game, start with special rights, send dxdiag, hijackthis data, talked to my internet provider , used vpn nothing helps, talked to my pc specialist, he says my pc and internet running perfect, the game server is the problem by me that only the support can solve.
Cool 3 years spend over 9000,- for ?nothing?, because I cant play the game anymore.
The support says we cant help u anymore please contact your internet provider or a pc specialist really, is not like I've don't done this in this 8 days written with support, so you get ignored, but hey support says it's my PC my PC NOT the game or the server xD.
Now we play another game and have fun and omg what a surprise no problems in it, but remember it's my Pc.
The only thing I can say is it feels nice to quit and I won't accept to install bns buddy just to run the game on sh.. graphics, but a bit acceptable performance.
So don't be worried about the current game problems it's not the games fault, it's your pc xD .
Maybe the support can help you xD (sry) maybe not.
I hope it's really just your pc and u can play the game better after contacting the support or you're one of us ?. You just get 8 wonderful days with support, for destroying your pc and most of the time u get ignored what you write, but maybe some of there nonsense they talking will help you.
Who knows how there game work's.
After all this, have a wonderful day and play something that work for you. ?