Totally agree, it's like NA/EU has no dev team.
This has been ongoing for years now, but they always give empty promises or ignore the problem.
Or when they finally reply it's
• "We need to check this & confirm if it's indeed a problem or the cause of the issue" <== never hear anything back
• "We're sorry that you are experiencing problems with your game, did you try repairing the client?" ..... BRUH
It's always the same story, i'm surprised actually so many players put up with it for so long.
A game company should be able to take criticism & act upon it to ensure their playerbase stays happy.
How I view it is that there are 2 outcomes to this.
1. Everyone leaves the game slowly, playerbase drops & people are gonna find it harder to find parties and leave out of frustration (Allready see it happening)
2. NCwest or NCsoft whoever is in charge of the real development of our client puts a halt to ongoing content creations/expansions & fix the issue at hand.
We are NOT asking to rush UE4, we couldn't care less.... we just want decent optimizations so we can enjoy the darn game without this stutterfest and 5-10fps raids. (20-30 if you are on the top-end of the system charts)
But even that is unacceptable in today's standard for games.
Since your jobs rely on us keeping your game alive by playing it & spending our hard earned cash... do something please for the love of god.
So many of us are on the verge of moving on to another game.. even those that spend alot and have pretty much end-game EQ.
I'm sorry if anything I said was rude but you have to understand our frustration NC