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  1. Issue: Currently you can not enter either the "Den of the Ancients" dungeon, or the "Spectral Shrine" normal and hard difficulty dungeons. If you try to enter the Den, one of two (error-)messages appear, see attachments. I know that the maintenance on the 26th and 27th of January attempted to fix this issue. My post may be superfluous but I do have multiple reasons: this issue is unreported in this forum/doesn't have it's own post; it is not fixed yet; the maintenance posts do not acknowledge the PvE dungeons not working. The latter being the most important. My reasoni
  2. Just commenting to express my disapproval on boxes with a cooldown. It only encourages an unhealthy relationship with the game. That "feature" is reminiscent of stamina systems in mobile games, those aim to slow down non-premium users vs premium users and encourage spending. Here? There is not even a point in slowing people down because the rewards from it are negligible and you don't monetize "cooldown reduction on boxes". The boxes without cooldown are not a "free" mechanic anyway, because one has to get Pumpkin Taffy to upgrade the boxes in order to really get anything out of th
  3. People who traded gold for premium membership might be a problem, I agree. For that you could make an exception and refund all premium membership purchases during that time. F9 may be tricky, but either just repeating the purchases or refunding them shouldn't be a problem. Sure, someone might not have had the gold to to sell on F9 yet and you end up with more. Although the refund is a much better option.
  4. Repeat every F10 and F9 purchase made since the last backup. Give everyone 1 week Premium Membership. Anything else? It also stops being real money the moment it is Ncoin, and Ncoin should not be subject to a game systems roll back as it should sit somewhere safer.
  5. I have no experience whatsoever, but rolling back to a copy (which they should be making at least once a week) should be as easy as flicking a switch, no? Especially a MMO should be prepared for when ❤ ❤ ❤ ❤ hits the fan, for example when a patch breaks something they need be able to quickly restore playability from the backup. Coming up with a process and deciding which areas to roll back shouldn't be impossible with two or three people in the time span of 4-5 days. From my limited understanding at least. I still don't think they should have done it, it is affecting too many p
  6. Could be good. The low tier pet pods could then also be made more available, from dailies for example, boosting progression up to a certain stage. Well rounded idea
  7. There is a possibility that a certain amount of players knew of that exploit long before today. There is no telling how much time has passed since they made the price like this, which will require some investigation. As to who is to blame: we don't know if NCWest has made everything inside their possibilities, and my guess as to how NCS and NCW communicate is only just that, a guess. My post aims to spark discussion for a solution. There is sufficient blaming going on everywhere else.
  8. Exclusivity claim is bogus. The ability to buy old boxes is there for a long time.
  9. Nobody knows. We don't know how they want to address this either. A lot of people operate on the assumption that if they punished all abusers, the servers will be crippled. The actual exploit is the price of an item from a vendor, if you don't take advantage of that, then you theoretically didn't perpetuate the issue and just adapted to the surrounding market. Like I said, no guarantees left or right, we don't know what's to come so you're at your own risk.
  10. Let's preface this with why NCWest/NCSoft are crippled in response time. I will refrain from describing the exploit in order for this post to stay up. It doesn't seem like a particularly hard thing to fix in fast response, however, the large scale implications on economy are not that easy to make undone and those already reached critical mass like 10 hours ago. NCWest report those issues to NCSoft and the latter come up with solutions, usually. From the looks of it, I would guess, NCWest are forbidden to touch matters like these. NCSoft is probably not very able to respond to these
  11. Like I said. This is a game. If NCSoft says that they will not kill their own game then you can't do anything about that. If NCSoft sas that this is sufficient punishment, then it is. You can complain all you want, about anything you want. I tried too. At some point maybe they realized that banning the active players of a dwindling game did not do them any favors. Remember, this situation exists because of NCSofts fault. If they had integrity, then there will not be more player punishments and they will just try to fix the game. Ah yes. The "if you didn't spend ludic
  12. It's a video game. NCSoft is the judge. You can ask for justice, but this will not lead to harsher punishment of the individual but to a large scale temporary ban wave, probably hitting the most active playerbase and crippling every raid group. NCSoft still didn't the solution to the problem, gotta wait for that. Badly worded, but not indecipherable. When you give money to someone, you lose the money. You don't get to be entitled to a service not mentioned in your transaction. Furthermore, NCSoft reserves rights to do the things they want with their game, including taking away w
  13. Alienware does not exactly have a reputation of selling well performing computers. You're shooting off you second kneecap when expecting good performance with BnS on it.
  14. Hi @Baskerville, Yes the issue is still present. I will contact support. Maybe send some more people their way when they need more data. Cheers
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