While I live what you've got to offer so far, your choice to retaliate against the use of "gaslighting" is such a weird one. You're essentially equating it to a slur that someone is directing towards you. If we as players feel like NC puts people in your position to gaslighting us, is that not s fair thing to call attention to? Sure we could be wrong and sure you could just ignore it as someone trying to be hateful. But there are perfectly civil conversations that can be brought up where we as the player base can say:
"hey listen, it's been 6 years, the heart change to be essentially p2w is absolutely terrible, the lack of gold farming is killing us and the constant bugs in regards to soulboost is draining g for new and old players alike"
so when a person in your position comes down after the 6 year history where our last two CMs have historically not played the game enough to experience to see the glaring issues, is it really just bad faith arguments to say "oh yeah NC gaslighting us again just with a new person"
Again, I like your first introduction it gives me hope that we might actually have direct and steady communication with our CM but that part in particular just feels like an off hand way to shut down valid criticism from a word that is not even a slur.