Having this kind of error too. Contacted customer support and ended up deleting my antivirus and disabling everything just so I can update the game. and then the game decides "woops, ping is too high you cant enter unless you spam it for a few minutes until ,maybe, I will open the game for you and let you log in".
So contacted customer support again and they only blame the ISP and packet loss while completely ignoring their previous launcher works fine. So I just gave up and say its fixed.
hope you guys can find a better fix soon. This is really annoying tbh
Please fix the new launcher cannot download the game
in Bug Reports
Posted
Having this kind of error too. Contacted customer support and ended up deleting my antivirus and disabling everything just so I can update the game. and then the game decides "woops, ping is too high you cant enter unless you spam it for a few minutes until ,maybe, I will open the game for you and let you log in".
So contacted customer support again and they only blame the ISP and packet loss while completely ignoring their previous launcher works fine. So I just gave up and say its fixed.
hope you guys can find a better fix soon. This is really annoying tbh