@Hime don't want to be disrespectful or anything like that.
I understand that it has been a long and hard battle NCSoft has been fighting against game cheating. But to completely block macros doesn't seem (to me personally) the right way to go.
I've been playing BnS for some years now, when top end dungeons were things like Naryu Labyrinth, Naryu Foundry, Ebondrake Citadel, etc... dungeons that many of the current community no longer knows. I've loved the game from day 1, for the amazing looks, for the gameplay, and most of all for the general ambience the game allways had.
For me the game has not been simple or straightforward to learn, with a lot of things being constantly implemented in order to keep highbies challenged and motivated. Which made me allways running trying to catch the train... but I've never catched the train, just continously running behind it. (not complaining)
The learning curve, although not difficult, it was demanding for me, when we start we just have to tap one or two buttons at a time, but when we end the "Tutorial" and finally reach the end of Story Mode and start our Hongmoon Levels, in order to master dps, we have to sequence a combination of key strokes and mouse buttons in a precise order to max dps, we end up finddling the keyboard like Rachmaninov playing Rach9. This has been the most difficult part for me to adapt and as a result I've always under dps, as my fingers get tired really fast. And you should see my wife trying to take a nap while I'm giving my "concert"!
One of my happiest moments in BnS was when Simple mode was implemented, this allowed me to play, and have fun, without messing my hands completely. I'm pushing 40 and I work all day with a mouse and keyboard, my hands ache continously. I knew I continued to under dps, because Simple Mode only covers a few options and we are still forced to finger crossing the keyboard around in order to get the most dps possible. And I think Simple Mode was better for other specs (Shadow) than for (Reaper) at least for Warlock, Simple Mode doesn't do anything close to a decent DPS for (Reaper).
I was forced to buy a new machine due to the hardware problems BnS always was (even now with UE4) only high end machine are able to properly run BnS.
I bought an high end(ish) computer, and thinking about my personal confort I bought a gaming keyboard and a gaming mouse.
I had to do it as my hands were aching more and more.
I've installed xMouse and have been able to have some pain free fun playing BnS once again. I've improved DPS, but most important for me it was the confort.
Until the day the game blocks xMouse.
I understand you have to block third party apps in order to prevent cheating. But you need to do that within reasonable.
I'm not saying I want you to unblock xMouse, I'm saying you should create the proper conditions in order to block macros.
This is a game, as all games, BnS demands grinding, for BnS it's mostly Dailies and Weeklies grinding, there are people playing throughout a complete day, you need to give the community the capability of grinding. All Top games allows Macro use, while you block it.
Ok, I understand, cheats and stuff, and you give us Simple Mode, but your Simple Mode is NOT ENOUGH. Give us a fully costumizable Simple Mode, where we can chose any skills and any order for the skills. You can cancel Simple Mode for PVP gaming, allowing only for PVE. Whatever DPS gain or advantage it could give is not relevant game wise, as it will always benefit the team and not the player individualy. The player big advantage is the confort it offers for casual play (as myeself) or for enduring grinding.
Please tell me you are considering including some changes to this shortly...
Well... stay safe and have fun