Ootakemaru

@Green Storm I'm going to have to second the guy above me. I buy trove keys with hard earned HM coins and I'm a long time player (since launch). Ever since the "crit meter" was implemented it said it guaranteed a 3-star crit once you hit it (I might be wrong on this but considering I've ALWAYS gotten a 3-star on a crit my experience comes into play here). I had hit it the other day after the maint and it gave me a measly 2-star crit. I have NEVER gotten a 2-star crit from the crit meter EVER and I'm questioning if something got messed up since the last maint that screwed up the priorities. This shouldn't be a thing. Crit meter should be a guaranteed 3-star seeing as it can take a maximum of 40 keys to reach it in the first place and that alone is already nearly $50. It felt like I just wasted my keys to get the same basic 2-star I was getting 20 times before already.

@Walex First off. The game LAUNCHED in January of 2016 for NA/EU players. How can you compare the game in its first year to what it is now in 2022? Fun fact, you can't. If you expect the game to remain exactly the same as when it launched then I'm sorry, you have completely unrealistic expectations. You literally cannot compare 2016 BnS to 2022 BnS. It's going to change. Gearing is going to get easier or believe me this game would have been LONG dead from frustrated players. I don't know how you read that catching up was equal to getting endgame gear because unless a new player is paying thousands to buy mats, I don't see anyone like that. Aside from the free soul in f10 (which I think most agree that it's a little too much), I haven't seen a single new player rocking maxed out mythicals at +19 or higher within their first week. That's endgame gear. That's the highest you can get to my knowledge. Hell I haven't seen them barely hitting +3. They're too busy learning how to play the game and actually GETTING Starcross (since you know you have to get it to actually drop first) to have this endgame gear you keep claiming. Even myself on my main, I don't have a full Poh soul shield because of the drop rate and the rng. (I'm a returning player, I came back around September) It's been about a month now of running it to the point I had to take a break from that dungeon. Please tell me how new players are just getting full True Poh, Upsurge, Oculus/Starcross, and myth accessories within their first few days. Skystealer from f10 isn't endgame anymore. Shadow fury 9 isn't endgame anymore. When new things come out, that becomes the new end game. I'm familiar with and play a lot of other MMOs and they follow similar methods. Many, when new tiers come out, the older tier becomes much easier to get or even flat obsolete. If I start BnS from level 1, I still have to go through the story. I still have to get my GC3 weapon. I still have to WORK through soul boost and grind those dungeons to get that gear. You are acting like this promotion is lasting forever. As if in 3 months when a new player comes by they'll be able to claim the exact same bundle. Starting from level 1 in BnS still requires me to level and grind and work. Your time isn't any more valuable than anyone else's just because you played longer. This is the right step for new and returning players. Also considering the fact that skystealer accessories are missing as a whole from their dungeons, you can't even grind for them while working on soul boost so what are new players supposed to do then? You're entirely justified to feel upset that the game wants to help new/returning people, or those of us to play alts but honestly your vision seems a bit entitled. You're already ahead of the game. That's how that works. You put in the work to stay two steps ahead of the gear curve, and you stay ahead of that curve. And like someone else here said, offer a solution then. You are so insistent that people shouldn't be able to catch up "so fast" then what should be the alternative other than "I'm mad a new player can do the same as me?" I'd be glad if new players could keep up. It hurts approximately nobody for a game to be fun as well as manageable. Again no disrespect! I always sound mad when I'm not haha.

@Walex As a launch veteran myself, I hard disagree. As the game ages, catching up SHOULD be easier. I don't see the value of locking people out of dungeons/gear just because they didn't play for six years. As someone who gets tired of my main every now and then and needs a break, I'm glad I can run the same things on my alts who finally can do some damage because they were able to catch up. It makes things more refreshing and viable to experiment and learn new classes. Not everyone just wants to stick with one class so the easy catch up benefits us veterans as well. I had some alts stuck on raven gear (yes still on raven) that I had wanted to gear but because of how much work it would have been, it made playing them difficult and even a bit depressing. Now I'm actually having fun because they were able to easily catch up and I find I enjoy some classes more than I thought I did. Trying to keep things "locked" just encourages that same gear to just be sold later (like in trove) or said new players will get it by other means. I mean look at how some gear is gotten. People sell runs which is basically the new player sitting and doing nothing if they have a bit of gold while overpowered people do all the hard work of beating the dungeon for them (usually), I don't know how that is any better. At least with the ability to grind the dungeons they can play the game and learn like everyone else. They still have to work like the rest of us. The best gear and possibly drop chance is still locked to the higher stages. The best rewards and rankings are also still locked to the higher stages. Being a vet still has its bragging rights in old costumes and knowledge/skill new players won't have. You doing the work now gives you the benefit of being way stronger and way ahead of people that new players or alts who get it a bit easier later. That's kinda how it's always been. It's not a spit in the face. It's refreshing.

Just a sidenote because this is gonna bother me, and I am not able to edit my OP anymore: I had originally stated: - Leave the dungeon as a demonsbane dungeon until soul boost is over. Simply remove it from the rankings. You did this with Chaos Supply Chain, why couldn't this be done with Hall of Trials? This way people would still be able to complete the stages. and then meant to have the edit to go with it for clarity: (EDIT: I was mistaking CSC for Aerodrome! It was the one I was thinking of that got removed and I completely mixed these two up. My mistake! This proves however that a demonsbane dungeon can exist without a ranking so removing HoT while keeping it with its stages is possible! ) Sorry for any confusion! Just wanting to make this known for the record.

@DenialOfTruth My mistake on the Demonsbane/Chaos Supply Chain thing, I think my head got it mixed up with Aero, and how it got all bugged up at one point. I also do agree with Ring/Earring seeming to be more gettable. It still doesn't really feel good to have skystealer just GONE as an option. Wholly agree though! Actually looking forward to the Mutation Lab, though! Sounds interesting, oooo...

I love this game. I really do. I've been playing since launch and I've been through some bad patches in this game's life. But this one was absolutely atrocious. I mean no disrespect to anyone, but I cannot understand how such a long awaited patch was released in the state that it was. (Please bear with me, this will be a bit of a hefty read, but I appreciate you sticking with it!) Core mechanics of the game itself were broken. Such as the new class, Musician not even showing up visually in our own character lobbies. The inventory system didn't work preventing a lot of us from playing new characters since once it filled up, there was nothing we could do. The achievement system was broken, which is tied to a lot of merchants and our own skill points. On top of that the main story itself was broken, which is entirely game breaking, preventing people from advancing the game. All of this has been fixed now, sure, but the fact that it was even released like this is absolutely ridiculous; it took an entire week of most people either softlocked in story or being unable to properly play the new class for this to be fixed. Why this didn't have an emergency maintenance is beyond me. Even soul boost, despite having a maintenance is broken. And the responses we are getting are unhelpful. I'm pretty sure most people expected to be able to play their musician with soul boost. It makes me wonder how many aren't playing them because it won't register their 15th character. This is honestly the tip of the iceberg here. Because there's so many issues with this patch that need to be fixed as soon as possible. I want to start with the pros of the patch: - The change to Daily Challenge rewards is a nice welcome! We can actually get gold now. And with the rest bonus we can take a bit of a break from the daily grind. This was a needed change and it's nice to see! - The new class is fun to play and shows that it had some care put into it. This is subjective but I initially had my doubts about it. It's a nice addition! - Starcross on lower stages is also a nice change! It's nice when you want to solo and do fast runs, hit stage 1 and know you still have a chance for these. But this does lead into another issue that will come up later. - Soul League is interesting and fun. I'd actually like to see this return! It's just a nice change/reward to the usual grind we do. - The free gear was really generous! While the lack of a character slot was....questionable, seeing as we usually get a free slot in some way with a new class, the gear in f10 was a very nice surprise! Not a lot of pros but there are good things in this patch! I probably missed a few but the main point of this thread is to point out some glaring issues. Especially some I keep seeing pop up in the forums. Now for the Cons: The patch notes are useless. We should be able to trust the patch notes. This is the only game where I can say the patch notes are maybe half right of what's actually going on. It's confusing to me that we get patch notes in the state that we do and this has been going on for a WHILE. For example, here are the most glaring flaws with the notes: - They were completed HOURS after the actual maintenance were done. - They were and STILL are incomplete. - It consists of info that is just plain incorrect or doesn't exist in our version game such as the Halloween emotes that were finally confirmed to not even be in the game. Yet they were listed in the notes, in known issues and had a bug fix as if they DID exist. - Cold Storage and Heaven's Mandate were said to only have updated loot tables. There was nothing mentioned about these dungeons being buffed which threw a lot of players off guard and had them confused. No they are no "solo" dungeons but please remember Heaven's Mandate has an achievement that requires you to beat it solo. - Skystealer accessories were entirely removed from dungeons with zero notice. There was nothing in the patch notes that said this was even happening. Yet we got an update to the material that upgrades it. More on this later. - Force Master Fire and Ice specs were entirely reworked. Patch notes only listed badge fixes. Not that the class would be changed as a whole. Lightning Force Master in my experience plays the same. No one knew this was happening. Patch notes did not touch on this. Why? People were rightfully confused and upset about logging in and their entire class was not what they read. We need to be able to look at patch notes and have a FULL picture of whats coming. Not have half of it. I suggest more care is put into getting more concise patch notes out that cover changes. And if the reason is "there's a lot to go over" maybe split them up like you often do with the system changes. Find a better system for these. Soul Boost was messed up. The removal of Hall of Trials as a Demonsbane dungeon effectively screwed up the 4th tab of soul boost. Since stages are no longer there if you haven't (or have alts that haven't) done stages 2 or 3 you're now locked out of it and are forced to do the 12 runs. This also happened the last time a dungeon was removed from Demonsbane. Why does this keep happening? It's causing annoyance and complications for a lot of players. So I think: - (EDIT: I was mistaking CSC for Aerodrome! It was the one I was thinking of that got removed and I completely mixed these two up. My mistake! This proves however that a demonsbane dungeon can exist without a ranking so removing HoT while keeping it with its stages is possible!) - If you're going to remove it as a dungeon, change soul boost so it reflects our current choices. Instead of Hall of Trials, why wasn't it changed to say, Grim Nexus. Have the new dungeon or a preexisting demonsbane dungeon replace the one that was removed. - Allow Namdo Shrine to count towards the 12 runs. Despite the stages specifically saying Hall of Trials, the dynamic 12 run quest only says "Nykarri Island" which indicates Namdo Shrine could ALSO count. I don't know if this is a bug, or entirely intended just with bad wording, but Shrine doesn't count towards the 12 runs at all. Allow this dungeon to count for the 12 runs because Hall of Trials is tiring and long. I believe most people find it the most tedious one to do. On top of this soul boost is STILL broken for the 15th character. We keep being told "contact support" but support cannot do anything about this. We had an emergency maintenance to extend it but it's as if they just added the number yet didn't actually increase the limit. Please look into this. Skystealer Accessories are missing entirely. Now, not entirely but unless you want to spend a month getting 200 demonsbane tokens, these accessories have been removed with no notice or warning. Why? Just because Starcross is easier to get doesn't warrant the flat REMOVAL of these. The biggest issue with this stems with the drop rate of the Starcross Accessories. I've done over 100 runs combined of the three dungeons that drop them and not a single accessory I can use has dropped. The one drop I did get was a bracelet that my class could NOT even use. So my character is STILL stuck in soul boost gear because this one started late on the grind. What makes the choice even more odd is that the skystealer upgrade material was changed to be one condensed material. Now I have thousands of orbs but nothing to use them on at all. This almost seems like a bug as if the accessories weren't supposed to be removed but somehow disappeared. There have been a few threads asking about where to get these now. They have been either moved to less viewed forums or flat ignored. It's a viable question. Where DO we get these? It also makes soul boost feel useless, especially the multi runs for some of the dungeons (aero, sub, echoes) because I believe the point was to help get the dps skystealer accessories. Now it feels pointless. So I suggest: - Clarifying if the removal was intentional or a bug. If this is in fact a bug, it needs to be fixed asap. It's screwing over a lot of returning players, new players, and alts. - Return the skystealer accessories to their dungeons! It makes soul boost feel really empty and odd. Why are we running these dungeons? They drop nothing for us or upgrade material we cannot even USE. - Allow us to buy the accessories from a merchant for a REASONABLE price. They are the first step into the mythic accessories they shouldn't be ridiculous but still have some work. Maybe the tokens could come from the dungeons they were previously removed from. As of now these dungeons have zero use to anyone aside from maybe Aerodrome or Substratum, yet we have to complete a week's worth or more of them for soul boost. It's odd. Achievements are missing. Since the bug last week, many of us who lv 60'ed a character or who used skill point items (and weren't aware of the bug) are missing the achievements. Myself included. The only achievements I got after the fix were for my level. I am ENTIRELY missing the story achievements and titles. There's no way for me to get these unless I delete and remake the character which I cannot do. The character obtained the free gear and some items I can't get back. It was done before I was aware of the bug at all. There was a bug report made yet all we got told was to go to support. Support can't fix this. People have lost items and now the game is acting as if characters made to 60 before the maint has never done the story. This is a MASSIVE bug that needs to be fixed and support cannot do anything about it. At some point support needs to stop being the go to answer and things simply need to be communicated to the devs. This is a dev issue they need to fix. Here are two thread bug reports about this. If you are also missing achievements, skill points, and items because of this bug please let them know and maybe it will then be pushed for a fast fix. There is nothing support can do and nothing we can do. I am urging our CM to please push these to the dev instead of telling us to just ask support, many of us do go to support first thing. These are huge bugs. This is all I can remember that have been bothering me since this patch's release and Wednesday's "fix" for now because I've never been so frustrated with a patch. How these issues are allowed to persist is beyond me. Granted yes, it takes time to fix things but some things that were huge and deserved an emergency maintenance were left to be fixed for an entire week with no compensation to people or no emergency maint to just fix the story bug alone. Some who literally could not play if the inventory was full or they were stuck in story. The sheer state of this patch is just...appalling. I know a lot goes on behind the scenes and managing patches aren't easy but this patch shouldn't have been released in the state it was and things are still broken to all hell with no indication if we've even been heard or it's going to be fixed soon. I appreciate the hard work of the staff and if you read all this then good on you. Maybe put your own suggestions in or issues you've seen and let's hope it gets sent to the devs or maybe even fixed soon. (And after that, maybe even the disconnects get their fix? Please, I'll bake you cookies, haha.) Thanks for reading.

I was looking forward to rolling a male. =\ Genderlocked classes weren't fun in TERA, and it isn't going to be fun here. Honestly hope they decide against this, at least at a later time. It's a terrible idea.

My ticket was forwarded to the devs and closed as an update. Chances are it will be fixed, but not sure when. D: Hopefully it won't be flat removed and the issue actually fixed, but I guess time will tell?

Update: Support has forwarded this to the Dev team, so very likely was a bug! Thank you guys so much!!

So what's weird now is that my alt acct (which I hope is okay to have lmao) shows the normal thing, while if I go to my main, I see the treasure chest. Either way, I receive the DC chest from it, but oddly one acct shows something different. I file repair every patch, so its not an update issue. These accounts use the same files, so I can't imagine it's related to the files themselves. I also have friends who have it bugged still after file repair. So it just is a bit weird, and feels like a visual bug, but I can't be sure.

On the premie spot is this. The Deluxe one is above it, not a premie, but is what I received after my complete-one-round. I went and double checked with a friend, and they also see this as what is in the spot, too. The Deluxes were the premie spot for the last one as I far as I remember. Sorry for the confusion! Edit: Had another friend have this happen too, here's their cap!

Hey, pardon if this is the wrong place to ask this. When I got 2 to hit the premium box, the icon and tooltip states it's two Daily Challenge Treasure Chests that I was supposed to get. The ones that give only mats. I got two Deluxe Daily Challenge Treasure Chests instead. The ones that have the Solar Orbs in it. I ended up getting complete one round, and got another two Deluxe Chests instead of what is actually listed on Dash. My question is-- This was the prize for the last dash, and we would get 2 of them for the complete. Having only gotten one, and still getting what the prize for last dash: I'm wondering, is this just a visual bug? Am I okay to take it, or should I report it in a ticket or something? (Because I mean, orbs are orbs) Thanks for the help!

I pinged the GM in your other thread, hopefully that gets it some traction on the bug report. I didn't even get a response yet on my ticket, but that's par for the course. Will see if he acknowledges it!

@Green Storm Could you please acknowledge this? It's a bit unfair to see you posting/replying to other threads but ignoring this one for two weeks now. This is affecting people playing the game and for a lot of us this is the ONLY way we can play. Please fix the gamepad X-axis camera bug. You were quick on the response with the left hand keyboard issue, why are we being ignored? Support clearly seems confused and doesn't even know that the option is back in the game. We need you to help us here and you have passed on this for two weeks now! This can be probably be fixed easily within a week like a the keyboard issue, since that's how it started. We'd really appreciate some clarification and acknowledgement on this matter. Thanks!

I don't feel like you read me right at all. But it was worth a shot. Doubling down on using a WIRED USB controller, if at all possible. (I use a WIRELESS Xbox one S controller, which I use USB for, because it pairs better with BnS. BnS and Bluetooth don't really jive well.) Unless you're in UI mode, it shouldn't be acting as left/right. Its meant to be more in line with a camera turn. It's been like this since release. It just lacks sensitivity, and yeah that is an issue. You're probably thinking of the tilt issue. (Which should have the camera move as the character looks around) My controller is not acting like the arrow keys at all. I even tested this myself. It works like the camera, only it's missing sensitivity.Even my controller camera speed is accurate. I said before to try removing the remapper entirely to see if thats causing further issues but you're too busy being angry to listen. I don't understand why being asked to calm down and try not to speak from everyone's experience with the game pad as your own is getting you bent out of shape. I'm sorry if my tone didn't come across right, but I do agree there is an issue here. But deleting it entirely is not going to make things any better for anyone. You yourself even said that its an issue not warranting a ticket, when that's probably the first thing you should have done instead of first coming to brigadier a whole deletion and anger campaign here, because that's not the 'considerate' thing to do. It's only consideration for you. You're free to spend your money on remappers, controllers, whatever you well please. But it's not going to convince me that it's a superior option, or in some cases, even an option at all. Some people don't want to deal with downloading third-party programs just to enjoy a game-- and if said game is capable enough as it is, then why take that risk at all? Find someone trusted to talk to and sort out what's making you so invested and angry about this. It took nearly a year to even get support-- you know this-- and it's counterproductive to sit here and try to fight for its removal just because you're heated and it seems like 'a good idea', if its not your way. Go outside, pet a dog, take a breather, man. That's all I'm saying. There are a lot of controller players, we get it and its issues, talk to them about it. No 'gottem's, no anger, just get your answers and chill. I'll send my own ticket, too, and link your bug report. Hopefully it helps in some form, rather than getting it all gutted, but it's what should have happened from the start.