celexus

Just for additional context after a considerably long back and forth through a support ticket until someone went and just asked the devs about it (I can only assume) - January 24, 2019 15:18 Hi ---------- We have made several follow-ups about this issue. As per our QA team, after checking it out with our devs, they only received "there's still no update", and the issue is still open on our devs' list of issues to be addressed. If there would be any update about this issue, it will be communicated with the players accordingly via our forums:

Yup far more than a year.....and honestly they really have no priority in trying to fix this. That wasn't said based on any dislike or bias either - as I could very well show my support logs in which this was said. Compared to anything else they may be doing on the game this is seemingly a non-issue. =/

Hello, my friends list is currently still blank.....0/0 I do also want to mention that for me this has lasted roughly over 8months (of course others sadly are pushing over a year). I think that after 8months maybe an official response to this would be good since it isn't simply 'oh no, can't see anything in F4' - but it ends up breaking just about everything that's tied to in game. After spending money yearly playing this and then to be told: "we're aware of the issue - but, we can't say when if ever it will become a priority to address" - it just kinda pisses me off =/ If this problem still after over a year of "being aware/working on it" - why not just let me and all others affected by this just have their characters transferred over to a fresh account. You know _something_ to remedy the problem people don't seem to be getting any actual help with? Please?

....I'm still holding onto all my items. Not like this is going to really matter to me as awhole since I still can't manage to get my friends list fixed after almost 9months of asking. So I've already been more or less done with the game only checking in to see if its been magically fixed. And maybe cashing out all the items for real value. Game just sucks when you're lacking the friend list since its also connected to other games systems which are also now broken. Fun game for a time.....

So is there maybe any update about this yet? I know it's only been a short 4-5months (for myself....7-12 for some others) but even with such a small window of time this has been known is there maybe anything like an actual fix in the works? Maybe even some actual acknowledgement in an official capacity? I can see how this is maybe asking too much so I'm still crossing my fingers that I'll only have to wait 2 years for this to be all cleared up. Honestly, I can't wait for that 2021 bugfix/update.....I'm excited. Right now the future is looking real bright.....

There is three things that you should realize going in or at least once you started looking to farm the veil. The same that applies to tomb of exiles when farming the spider fang.... You're dealing with the initial rng - which of the 3 spawns you'll get, so 1/3 chance you actually get a priest. Then you have the next layer of rng - putting aside the drop rate is insanely low, you're still needing to kill him and then you have a chance its there. and 8hours of farming is close to saying you've not even started yet. Not to say you couldn't get it off your first kill, that's entirely possible. Those who get lucky and beat the odds with minimal time farming are in the single digits. Like exiles, there's multiple factors that all need to line up in order to actually get the drop. Putting it all together there's a huge time sink involved with the entire process.....awesome if you manage to get it in a short time but, it's not something you should really be expecting.

Exactly. With this issue still ongoing I honestly stopped playing for nearly a month now. Jumping on now and again to see if - Hey! something was fixed. - But again it wasn't and I just d/c'd yet again. It may not come across as something that could have a major impact on the game and those who play it but, after it initially happened and somewhere around 690 people who populated my list were just gone - the game as a whole became increasingly empty. I'm sure not many people can keep track of every single one of those names (first listed as their account followed by each and every character they have - somewhat unrealistic). So now, I can't even see or check who may or may not be logged in, the social aspect of being able to talk with the many people I did both directly and within faction chat. You're unable to get even the tiniest of clue with your minimap - thinking all friends/guild etc. will show up and I'd be able to see where they are.....Nah, none of that either. This thing just creates an ever growing lack of interest in even wanting to play the game. Until what use to be logging in daily becomes every few days then a week, 2 weeks......then you don't even bother to log in anymore (you know to see if things were fixed). All of which seems fairly appropriate, If the developer, quality assurance team, community managers and of course the producer for Blade and Soul (NCWest / NCSoft) doesn't wanna bother with such an issue - eh screw it then, why even bother myself?

Seriously this needs to get some attention. Since this happened on my account I started going back looking through anything I could possibly find as a solution and as we're just about to push into 2019, this issue has been brought up, acknowledged, brought up some more, ignored and it continues to the present day.....and this was going back to early 2017. How is that in any way acceptable? I like any one else have submitted a ticket and just like everyone else I get the same copy and paste reply along the lines of 'we are aware of the issue..' etc. etc. - so submitting a ticket serves absolutely no purpose in the slightest as you're given not even a hint you will actually be receiving help only a response to indicate 'yeah we know...anything else I can help you with?' - and then your tickets closed. Just because I also found some irony in all this I felt like throwing this in: - QA Lead Dates Employed Oct 2013 – Jan 2015 Employment Duration 1 yr 4 mos Location Aliso Viejo, CA > Quality Assurance Lead for MMORPG Aion in North America > Create and maintain testing processes and resources. > Manage testing team to efficiently and effectively catalog and eradicate bugs through each release milestone. > Collaborate with Production, Development, Customer Support, Community, GSU, Operations, etc. to provide the best possible user experience for our players - The listed experience of the current blade and soul producer for ncsoft (NA/west) seriously....two years. Give us _something_