@Hime First question, though you won't answer: Are you (+ the team) happy with the current state of the game? If you are going to answer this question with "yes", you are insane.
Please don't treat the game like trash. It has such a nice story, a really great OST (I mean, I love the character song from the Astromancer), interesting characters and a really good combat system.
If you need to interpret the information you get and guess what the future is actually about from KR then... that's bad. Come on, please get a good translator and pay them properly instead of using Google Translator. We all know that Google Translator will NEVER replace a professional interpreter/translator. Can't wait to send you my application to you guys! :V
To the questions regarding if you guys are playing the game... It's nice that you play the game but to stay up2date, you should play it more often than once a week/month, whatever. And "being good" is a total subjective point of view. You guys may be good but most of the fanbase won't agree. As I said, it's totally subjective.
RU is the country with the second highest numbers of Corona infections (the US is still number one) and they still manage to do a stream. Why can't you do that?
You guys really messed so many things up, you MUST improve your service, otherwise ppl will quit more and more.
On a funny side: I wrote my thesis about the game, the game translation and the current management and got an A from my teacher. Can I please get future content KR max endgear? :V