Russian server had crashes in mushin because after the patch the limit of players per chanell was increased. The same day community manager announces they contacted Kr developers and asked to send a fix. Next day asap maintanence, it was fixed. The limit of players per channel was restored to previous number. You had the same on western servers, how did you deal with that? You did nothing, you said nothing. Last time I logged in there were the same 2 crowded channels. Ru at least constantly keep in touch with community, they respond them in group, on forum, on streams and they do stream a lot. In your case I am wondering If anybody even work in B&S EU/NA?? You have community managers who don't communicate with its community and you have no idea about problems in the game which you demonstrate on regular basis in your rare contacts with players. What do they do then beside trove streams once per 4 months???
Recent patch was one of the heaviest hits on perfomance of the game which was always bad. But you said/did nothing after that. Constantly test playerbase patience by neglecting and ignoring. Well my patience reached the limit, I ve never thought UE4 is a solution but even UE4 is not coming for at least half of a year and that's the only thing you said to players in your generally ignoring attitude to game and playerbase. And you already at least on EU led the game to the state where it's unplayable much earlier before your potential UE4 release. There will be nobody to release it for.
Raiding on 5-15 FPS with constant stuttering, dungeons with stuttering, crowd places lag and stutter, even opening inventory in your version compare to Korean laggs. So at least 6 more months of that crap? You know, I thought and...
No way.