Sugarina

Update: It happened again with the same character, so I went through the "fix" suggested by support. It actually worked! This is what they suggested: I then went back into "MSCONFIG", under "services" tab, ticked "Hide all Microsoft services" again and "enabled all" - restarted my PC again, and started Blade and Soul as normal and can still access the character. I have no idea what I was doing, but their fix actually worked!

It has fixed itself. I did nothing except log out overnight for a few hours. When I logged back in, I was able to access character again. I also had another generic reply from NCSoft "support" about cleaning up winsock entries etc...so apparently they did nothing either :P

So far all I've had in reply from "support" is the generic "run dxdiag" and "run hijack this logfile" and send them the results. I tried deleting the CookedPC folder and re-downloading it, as per suggestions on Reddit, but that hasn't helped. I'll post here if things change, but atm I still can't get int ogame on that one character.

I have the same thing. The game crashed while on one of my characters, now I just cannot log in with that one, the others are ok however. Sent a ticket to support.