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Everything posted by JohnValJohn

  1. Thanks for this, this explains it a lot. I never used macro, just simple keybinds. But since logitech gaming software is the one emulating the keys, their anti cheat thinks its a macro.
  2. I would love for them to give me a better clarification for what have caused my ban instead of giving a canned reply to my mail. My first mail to them to appeal with my ban is that I included my photo ID hoping that it could help expedite the process and yet they still asked me for my DOB and email which is pretty much a given on my 1st mail, but to get things going i reply with the information they asked and waited again just to see another canned reply saying i got banned for 3rd party software. If there is any other software running in my background that I am not awa
  3. To be clear, I never used VPNs, I am from california I am aware of the WTFast issue and i thought it wasn't my concern. I am running an anti virus called ESET Smart Security and is not getting triggered by the game nprotect anti cheat. The only conclusion I found that could be the result of my ban is using my logitech gaming software which i bind some skills on the side buttons of my mouse (not macro but single pressed buttons because i play as a destroyer and putting a combo macro on my limited extra mouse button is not very efficient since I have to change a lot of di
  4. Just 1 skill, Im playing as a destroyer which has a very forgiving combo. With logitech 602 you have very limited amount of keys you can bind, So i bind the keys that is very weird for me to press during combat Like Z, X,C, V, Tab and 4
  5. The only thing I run to play with this game is my teamspeak, google chrome to listen on youtube playlist while gaming, and the Logitech Gaming Software which i used to bind my keys for my skills. I am very sure this is a mistake or false positive on their part but I doubt they will reconsider because talking to their support is like talking to a robot - they only give canned answer. Just letting you guys know that this kind of ban could happen to anyone.
  6. Yesterday while i was doing my dailies in E. Fleet I got disconnected and unable to login, so i tried logging on the website just to find out that my account is locked due to suspicious activity. I sent an email to support@bladeandsoul.com. After sending them my info to verify my account I was dumbfounded to get this canned message: I have played many online games using my logitech g602 mouse and most of the time binding my skills on the extra mouse button for convenience. I never knew this will be illegal in blade and soul. Now i will have to talk to my bank and do a cha
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