Ooneka

NCSOFT
  • Content count

    175
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Everything posted by Ooneka

  1. Give. Us. Report. Option.

    Greetings, Thank you for the suggestions. Unfortunately, the debate has not been civil enough to keep that thread conform to the Code of Conduct. It is now closed. Team Blade and Soul.
  2. Premium subscription

    Hello Ksloane! The Account Management page can be found by following this link: https://account.ncsoft.com Best regards, Team Blade and Soul.
  3. Bonjour Sharrr! As-tu eu une réponse depuis lundi ? Cordialement, Team Blade and Soul.
  4. Premium subscription

    Greetings, It can take up to 12 hours to update for security reasons. If it is not up tomorrow, please send a ticket to the support : https://support.bladeandsoul.com Best regards, Team Blade and Soul.
  5. Salut Harmonium ! Comme tu le sais sûrement, nous apprécions grandement tes contributions :) Le travail que tu fournis pour tes vidéos est inspirant et ce qui en résulte est toujours très intéressant. Cependant, nos forums sont consacrés à Blade and Soul ! Pour cette raison, nous ne pouvons pas laisser se proliférer des sujets/posts qui ne sont pas en rapport. Les mêmes règles sont applicables pour tous, petits ou gros contributeurs ;) Merci, à l’avenir, de ne réserver ta promotion qu’à du contenu en rapport avec Blade and Soul. Cordialement, L’équipe Blade and Soul.
  6. NC Soft and Cheating... A new approach !

    Greetings, I think we all agree that this thread have to be closed now ;) Team Blade and Soul.
  7. Greetings, This is a duplicate thread + bumping is not allowed by the forums Code of Conduct. Thread closed. Team Blade and Soul.
  8. Bonjour, La maintenance est désormais terminée. Je ferme le sujet. Bon jeu ! Team Blade and Soul.
  9. Martial Tome skill names missing

    Greetings, It is not a bug, it is intended :) our team made this change to avoid that names overlap. Now it is clearer and you still can see the names appearing in the tooltips and the list view. Best regards, Team Blade and Soul.
  10. some of worst people on the planet?

    Greetings, This thread has come to an end and is now closed. Regards, Team Blade and Soul.
  11. Bug graphiques des compétences

    Bonjour JustKiwi! As-tu plus de détails, des captures d'écran ? Cordialement, Team Blade and Soul.
  12. Greetings, Whatever your opinions are, please keep it civil :) Don't hesitate to read our Code of Conduct if you need any guidance on what is appropriate and what is not, but remember that any offensive behavior will not be tolerated. Team Blade and Soul.
  13. Greetings, As mentioned by Suna, accusation against in-game players are in violation with the forums Code of Conduct. Please use the in-game function or send a ticket to the support if you encounter any suspect activity. Thread closed. Team Blade and Soul.
  14. Bonjour, Le producteur assistant Jonathan Lien souhaite vous faire parvenir une mise au point concernant les changements du patch 2.1 Empire dévasté :
  15. I have been banned?

    Hello CookiesAndCream! We're sorry to hear about your account. Please note, though, that for privacy reasons, we cannot discuss account details on the forums. If you have already contacted Customer Support, note that the usual processing time can take up to 72 hours. This time can be longer if you have bumped or modified your ticket as this will set it back at the end of the queue. Best regards, Team Blade and Soul.
  16. Impossible de danser

    Bonjour à vous ! Comme indiqué par Youmukon dans les dernières notes de mise à jour, c'est bien "/danse1" qu'il faut utiliser, et non "/dance1" ni "/dance2" ;) Bon jeu ! Team Blade ans Soul.
  17. GM Help! Premium question

    Hello Pew Pew! The item is currently only available if you subscribe to a recurring Premium Membership. You can subscribe and cancel if you just want the item. It will just add extra time to your current Premium Membership. Regards, Team Blade and Soul.
  18. Greetings, This is a reminder that posting pictures that contain players names is in violation with the forums Code of Conduct. in order to report bots or any other suspect activity, please use the in-game function or send a ticket to the support. This thread is now locked. Team Blade and Soul.
  19. Service d'assistance....

    Bonjour Djabamiad! Comme le dit très justement AionCheesecake dans la copie de ce sujet que tu as posté sur les forums anglais, les réponses peuvent prendre 1 à 2 jours. Comme le support est très sollicité, il faut être patient :) Ils font aussi vite qu'ils peuvent ! Bonne fin de weekend, Team Blade and Soul.
  20. Greetings, This is a reminder that posting pictures that contain actual players names, whether you think they are bots or not, is in violation with the forums code of conduct. If you see suspect activities, please use the in-game function or send a ticket to the support. Users that will publish names here will be warned and their posts removed. Thank you for your cooperation, Team Blade and Soul.
  21. /dance not working

    Greetings! You can use /dance2 instead! Regards, Team Blade and Soul.
  22. NCoin & Credit Card

    Greetings! You should receive an email about this transaction. If you still see no NCoin up after 12 hours, you can reply to the support and notify them about that situation. Hope it helped ;) Team Blade and Soul.
  23. Greetings, There is no doubt that any feedback concerning Blade and Soul is important. However, there is already a thread which is entirely devoted to Gameguard and also monitored by our Community Managers: By creating duplicate threads, you are not only violating the forums Code of Conduct, but you are making harder for anyone to get properly informed about this particular topic. To add any constructive contribution about Gameguard, please use the thread mentioned above. This thread is now closed. Team Blade and Soul.
  24. Greetings, There is no doubt that any feedback concerning Blade and Soul is important. However, there is already a thread which is entirely devoted to Gameguard and also monitored by our Community Managers: By creating duplicate threads, you are not only violating the forums Code of Conduct, but you are making harder for anyone to get properly informed about this particular topic. To add any constructive contribution about Gameguard, please use the thread mentioned above. This thread is now closed. Team Blade and Soul.
  25. GameGuard est désormais réactivé depuis le 5 avril à 1 h (heure de Paris). Le logiciel a notamment été amélioré dans les domaines de la détection et de la compatibilité. Si vous rencontrez un problème lié à la réactivation de GameGuard, merci de vous rendre sur la base de connaissances GameGuard où se trouve un article détaillant la marche à suivre : https://support.bladeandsoul.com/hc/fr/articles/207985036-Demande-d-informations-sur-les-erreurs-GameGuard