Ooneka

NCSOFT
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Everything posted by Ooneka

  1. Greetings! For the players still encountering this issue, it is recommended to repair the client to check for missing files. If you still have the issue after repairing your client, please publish your computer specs here (you can use a DXDIAG dump if you wish). Best regards, Team Blade and soul
  2. Greetings! Thank you for reporting this, the issue has been escalated. Regards, Team Blade and Soul
  3. Desolate Last boss bug

    Greetings! The issue already has its thread in the Bug Reports section: Regards, Team Blade and Soul
  4. Billing issues/ incompetence

    Greetings! As it has been said by studioMagicalFox, it is a bit longer if it's your first transaction. Please send a ticket to the support if nothing happened in the next 24 hours. https://support.bladeandsoul.com/hc/en-us Regards, Team Blade and Soul
  5. Bonjour, Un problème empêche actuellement d'envoyer des courriers à d'autres personnages que les vôtres. Un correctif sera bientôt disponible. Merci pour votre patience.
  6. When will it be rewarding playing sin?

    Greetings! Please keep your discussion civil. Further use of foul or offensive language will result in suspension of posting privileges for involved users. Regards, Team Blade and Soul.
  7. How to add custom profile picture?

    Greetings, As stated in this patch note, please note that "only new game screenshots taken after the maintenance on 6/22 can be used for your profile picture". Regards, Team Blade and Soul
  8. Doom and Gloomdross Growth Seed Bug

    Greetings! The intended amount of Silverfrost Growth Seed is 1, not 2. The patch notes will be edited quite soon accordingly. Best regards, Team Blade and Soul
  9. Greetings! If you want a long and healthy life for this thread, please keep it civil. Offensive behavior as well as trolling are not permitted by the forums Code of Conduct. Have a great discussion, Team Blade and Soul.
  10. "Fun" GM Support Experience

    Greetings! That kind of discussion has no place on the forums. This thread is now closed. Team Blade and Soul.
  11. [new player] Moonstones?

    Hello! The last official stream talked about Moonstones being dropped in Mushin Tower ;) https://www.twitch.tv/bladeandsoul Have a good weekend, Team Blade and Soul.
  12. Bonjour, Ce sujet contient initialement des éléments allant à l'encore du code de conduite des forums (dénonciation). Le sujet est donc clos. Vous pouvez consulter le code de conduite à cette adresse : L'équipe Blade and Soul.
  13. Suspicious e-mail received, watch out!

    Hello! Thank you for reporting this. This is definitely a scam. Be sure to check the actual web address when you are receiving a message inviting you to enter any information on any website, Blade and Soul is not the only game to be targeted by phishing mails. For more information about these scam attempts and how to prevent/report them, please follow this link: Best regards, Team Blade and Soul
  14. Pétition pour un Nerf du summoner

    Bonjour, Beaucoup trop de posts ont étés modérés pour une discussion qui, de toute évidence, n'a pu aboutir à un débat constructif. Le sujet est donc clos. Bon jeu! L'équipe Blade and Soul.
  15. players possing as gm

    Greetings! The name of the player given in OP's post has been removed to comply with our name shaming policy. However, be sure that we are taking these scamming attempts very seriously, so don't hesitate to report any suspect activity to our support team: https://support.bladeandsoul.com/hc/en-us. For more information about current phishing scams in B&S, please consult the pinned thread by Rukkirii: Thank you for your help and awareness! Team Blade and Soul.
  16. Error - A debugger has been found running in your system.

    Greetings! I would suggest your friend to contact our support team here: https://support.bladeandsoul.com/hc/en-us. This thread is now moved to the Bug Reports subforum. Best regards, Team Blade and Soul.
  17. boutique en jeu

    Salut SasoriToshi! As-tu contacté le support ? Tu peux leur faire part de ton problème à cette adresse : https://support.bladeandsoul.com/hc/fr Bon jeu, Équipe Blade and Soul.
  18. Who'd fall for this?

    Greetings! To report suspicious activity, please use the in-game function or contact the support: https://support.bladeandsoul.com/hc/en-us. Have all a great day. Team Blade and Soul.
  19. Character Info bugged

    Greetings! The character profile system is currently undergoing maintenance, but it should be addressed shortly. Thank you all for your feedback and your patience :) Regards, Team Blade and Soul.
  20. Mercredi après midi=maintenance !

    Bonjour, En effet, les horaires de maintenances est un sujet récurrent auquel Youmukon a déjà répondu plusieurs fois. Voici quelques interventions récentes : https://forums.bladeandsoul.com/topic/172652-m%C3%A0j-de-13h-a-19h/?page=2#comment-1653009 https://forums.bladeandsoul.com/topic/167510-merci-de-nous-prendre-pour-des/?page=2#comment-1624447 https://forums.bladeandsoul.com/topic/162163-les-maintenances-en-plaine-apr%C3%A8s-midi/#comment-1580358 Bon jeu ! L'équipe Blade and Soul
  21. Bonjour ! La lettre du producteur fait référence au bulletin d'information (Newsletter) auquel vous pouvez vous inscrire (si ce n'est pas déjà fait) en allant sur la page de votre compte NCSOFT. Dans les paramètres du compte, vous pouvez cocher l'inscription au bulletin dans la partie "Préférences d'e-mail". Bon jeu à vous ! Team Blade and Soul.
  22. Content behind paywall

    Greetings, Please keep this place a nice one to come: if you persist using foul language, this thread will be closed. Have a great discussion, Team Blade and Soul.
  23. deuxieme compte

    Bonjour guigose! En effet, tu as tout à fait le droit d'avoir deux comptes sur deux ordinateurs différents :) Bon jeu! L'équipe Blade and Soul.
  24. True ban players

    Greetings, If your account is banned and you want to appeal against the decision, please send a message to appeal@ncsoft.com. Best regards, Team Blade and Soul.
  25. Ncsoft protection is bullshit.

    Hello Teffy! If your account has been hacked, I would advise you to contact as soon as possible the support: https://support.bladeandsoul.com/hc/en-us If you cannot access your account anymore, you can use the following email: support@bladeandsoul.com. Best regards, Team Blade and Soul.