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  1. It's not just whales, even the casual players who purchased keys have been wronged.
  2. Would you really be happy with just extended trove? and if so did u buy any keys already
  3. It's way to late to rollback now.. It's coming up to 24hours, think about how many drops there have been, how many items have come into the game and all the raids completed in that time and that's if they were to rollback right now. The only choice they have left themselves with is to offer a refund of some sort, free keys that is a percentage of keys used, or reduced price on a set amount of keys.
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